Guest Service Associate (Front Office) V5.0

ISR Controls And Automations; Rajouri district; On-site; INR 180,000 - 360,000; Full time

Job summary

ISR Controls And Automations is seeking a front desk professional to manage front office operations and address guest inquiries with professionalism. You will provide top-tier customer service, maintain precise records of guest interactions and transactions, and collaborate across departments to ensure seamless service delivery.

The role emphasizes developing strategies to enhance guest satisfaction while ensuring adherence to company policies and procedures, contributing to a positive guest

Qualifications

• Experience in front office or customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to handle guest inquiries professionally and promptly.

Responsibilities

• Manage front office operations and handle guest inquiries.
• Provide exceptional customer service by responding to requests promptly.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery.
• Develop strategies to enhance guest satisfaction and loyalty.
• Ensure compliance with company policies and procedures.

Skills

Guest service

Communication

Record keeping

Cross-department collaboration

Guest satisfaction strategy

Job description

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by responding promptly to guest requests and concerns.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement effective strategies to enhance guest satisfaction.
• Ensure compliance with company policies and procedures.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.