Guest Service Associate (Front Office) V5.0

Jehan Numa Palace Hotel; Bhopal; On-site; INR 250,000 - 420,000; Full time

Job summary

Jehan Numa Palace Hotel in Bhopal, India, invites applications for a Front Office position. The successful candidate will manage front office operations, handle guest inquiries, and resolve issues professionally to ensure a smooth and memorable guest experience.

You will maintain accurate records of guest interactions and transactions, collaborate with other departments to ensure seamless service delivery, and develop strategies to enhance overall guest satisfaction while upholding hotel

Responsibilities

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by responding promptly to guest requests and concerns.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement effective strategies to enhance guest satisfaction.
• Ensure compliance with company policies and procedures.

Job description

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by responding promptly to guest requests and concerns.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement effective strategies to enhance guest satisfaction.
• Ensure compliance with company policies and procedures.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.