Front Office Associates

Perfect Stayz Group; Varanasi; On-site; INR 180,000 - 240,000; Full time

Job summary

Perfect Stayz Group in Varanasi is seeking a Front Office Associate to manage phone calls, emails and walk-in visitors, and to deliver warm, professional guest service. The role is based at the front desk in a hospitality setting in Uttar Pradesh.

You will maintain accurate records of interactions, coordinate with other departments to ensure seamless service, handle cash and card transactions, and ensure the reception area remains clean and welcoming at all times.

Responsibilities

• Manage front office operations, including handling phone calls, emails, and walk-in visitors.
• Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
• Maintain accurate records of all interactions with guests and colleagues.
• Coordinate with other departments to ensure seamless service delivery.
• Handle cash transactions, credit card sales, and other financial tasks accurately.
• Ensure the reception area is clean and well-maintained at all times.

Job description

• Manage front office operations, including handling phone calls, emails, and walk-in visitors.
• Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
• Maintain accurate records of all interactions with guests and colleagues.
• Coordinate with other departments to ensure seamless service delivery.
• Handle cash transactions, credit card sales, and other financial tasks accurately.
• Ensure the reception area is clean and well-maintained at all times.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.