Guest Service Associate (Front Office) V5.0

Home Trotter; Chennai District; Sur place; INR 180 000 - 300 000; Plein temps

Résumé du poste

Home Trotter in Chennai seeks a proactive front desk associate to manage guest inquiries, resolve issues, and deliver courteous service across all touchpoints. You will maintain accurate records of guest interactions and transactions, coordinate with housekeeping and other departments, and help create a welcoming, seamless experience for every guest.

This role requires strong communication, quick problem solving, and a commitment to upholding company policies while continuously seeking ways to

Qualifications

• Experience in hospitality front desk or guest services preferred.
• Strong communication and problem-solving skills.

Responsabilités

• Handle guest inquiries and resolve issues professionally.
• Respond promptly to guest requests and concerns.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement strategies to enhance guest satisfaction.
• Ensure compliance with company policies and procedures.

Description du poste

• Manage front office operations, including handling guest inquiries and resolving issues professionally.
• Provide exceptional customer service by responding promptly to guest requests and concerns.
• Maintain accurate records of guest interactions and transactions.
• Collaborate with other departments to ensure seamless service delivery.
• Develop and implement effective strategies to enhance guest satisfaction.
• Ensure compliance with company policies and procedures.

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.