Guest Service Associate

SACHIKA HOTELS( A Unit of Shakuntala's Hospitality); Assam; Vor Ort; INR 134.000 - 156.000; Vollzeit

Benefits dieser Stelle

Food provided

Zusammenfassung

SACHIKA HOTELS( A Unit of Shakuntala's Hospitality) is seeking a guest-focused hospitality professional in Assam, India. You will greet guests, take orders, and ensure immaculate table setups in line with hotel standards.

Coordinate with kitchen and service teams to deliver timely meals and handle guest requests with a positive, proactive attitude. Candidates should have 2–3 years of hotel experience, a Diploma in Hotel Management, and the ability to work rotating shifts, weekends, and holidays.

Qualifikationen

• Minimum 10+2 or Diploma/Degree in Hotel Management preferred.
• 2–3 years of experience in restaurant, hotel, or hospitality service.
• Good communication and interpersonal skills.
• Positive attitude with a customer-focused approach.
• Ability to work in rotational shifts, weekends, and holidays.
• Knowledge of basic food and beverage service standards will be an advantage.

Aufgaben

• Welcome guests warmly and provide courteous, professional service.
• Take food and beverage orders accurately and serve guests as per hotel standards.
• Ensure proper table setup, cleanliness, and presentation before, during, and after service.
• Assist guests with menu recommendations and answer queries regarding food and beverages.
• Coordinate with the kitchen and service team to ensure timely order delivery.
• Handle guest requests and complaints efficiently and escal…
• Maintain hygiene, grooming, and sanitation standards at all times.
• Assist in buffet setup, replenishment, and clearance.
• Prepare bills and process guest payments accurately when required.
• Follow all hotel policies, safety procedures, and service standards.
• Support banquet, conference, and special event operations as assigned.
• Ensure guest satisfaction and contribute to a positive dining experience.

Kenntnisse

Communication

Interpersonal skills

Customer service

Team collaboration

Flexible working

Ausbildung

Diploma in Hotel Management

Jobbeschreibung

• Welcome guests warmly and provide courteous, professional service.
• Take food and beverage orders accurately and serve guests as per hotel standards.
• Ensure proper table setup, cleanliness, and presentation before, during, and after service.
• Assist guests with menu recommendations and answer queries regarding food and beverages.
• Coordinate with the kitchen and service team to ensure timely order delivery.
• Handle guest requests and complaints efficiently and escal…
• Maintain hygiene, grooming, and sanitation standards at all times.
• Assist in buffet setup, replenishment, and clearance.
• Prepare bills and process guest payments accurately when required.
• Follow all hotel policies, safety procedures, and service standards.
• Support banquet, conference, and special event operations as assigned.
• Ensure guest satisfaction and contribute to a positive dining experience.
• Minimum 10+2 or Diploma/Degree in Hotel Management preferred.
• 2–3 years of experience in restaurant, hotel, or hospitality service.
• Good communication and interpersonal skills.
• Positive attitude with a customer-focused approach.
• Ability to work in rotational shifts, weekends, and holidays.
• Knowledge of basic food and beverage service standards will be an advantage.

Pay: ₹12,000.00 - ₹14,000.00 per month

Benefits

• Food provided

Education

• Diploma (Preferred)

Experience

• Hotel: 3 years (Required)

Work Location: In person