Guest Relation Executive

My Home Constructions Pvt. Ltd; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

My Home Constructions Pvt. Ltd. is seeking a female receptionist to welcome and assist visitors at the Neopolis project site in Hyderabad.

You will coordinate site visits, explain project details, and handle customer queries, ensuring high satisfaction. The role requires presenting well and liaising with Sales, Construction, CRM, and other teams. The ideal candidate will be a graduate with strong communication skills, comfort working on construction sites, and proficiency in MS Office.

Qualifications

• Graduate with 13 years experience in customer service/real estate.

Responsibilities

• Welcome and assist customers/visitors at the project site.
• Coordinate and manage site visits.
• Explain project details, amenities, and construction progress.
• Handle customer queries and complaints.
• Coordinate with Sales, Construction, CRM, and other teams.
• Maintain visitor/customer records and reports.
• Follow up with customers and ensure good customer satisfaction.
• Assist in events and handover activities.

Skills

Communication skills

Interpersonal skills

Customer focus

Coordination skills

Problem solving

Presentable & confident

Education

Graduate

Tools

MS Office

Job description

Dear Candidate,

Greetings!!

Role & responsibilities :

• Welcome and assist customers/visitors at the project site.
• Coordinate and manage site visits.
• Explain project details, amenities, and construction progress.
• Handle customer queries and complaints.
• Coordinate with Sales, Construction, CRM, and other teams.
• Maintain visitor/customer records and reports.
• Follow up with customers and ensure good customer satisfaction.
• Assist in events and handover activities.

Preferred candidate profile :

• Graduate with 13 years experience in customer service/real estate.
• Excellent communication and interpersonal skills.
• Presentable, confident, and customer-focused.
• Good coordination and problem-solving skills.
• Basic MS Office knowledge.
• Willing to work at project/construction sites.
• This opening is for \"NEOPOLIS\" location and for only \"Females\".