Guest relation executive

JobTrade; Ahmedabad District; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Competitive Salary + Tips

Complimentary Duty Meal

Career Growth Opportunities

Job summary

JobTrade is seeking a dynamic Guest Relation Executive (GRE) for our premium restaurant in Ahmedabad. As the first point of contact for guests, you will ensure a warm welcome and exceptional dining experience.

The ideal candidate will possess strong communication skills, a pleasing personality, and will manage guest reservations, engage with customers, and uphold service standards to ensure satisfaction. Perks include a competitive salary, tips, complimentary duty meals, and career growth

Qualifications

• Fluent in English and Hindi.
• Excellent interpersonal skills and a pleasant personality.
• Strong professional grooming standards.

Responsibilities

• Warmly greet all guests with a professional attitude upon arrival.
• Manage reservations efficiently and escort guests to their assigned tables.
• Smoothly manage the waitlist during peak hours.

Skills

Communication

Customer Service

Conflict Resolution

Education

Higher Secondary (12th Pass) or Graduate

Job description

Job Description:

Job Title

Guest Relation Executive (GRE) Premium Restaurant, Rooftop Cafe, & Banquet

Job Location

Ahmedabad

Job Type

Full-time (Evening Shift)

Experience

0–3 Years (Freshers with excellent communication skills can also apply)

Job Overview

We are looking for a dynamic, professional, and welcoming Guest Relation Executive (GRE) / Hostess for our premium restaurant. As the first point of contact for our guests, your primary role will be to extend a warm welcome, ensure guest comfort, and deliver a memorable dining experience.

Key Responsibilities

• Guest Welcome: Warmly greet all guests with a professional attitude upon arrival.
• Table Reservation & Seating: Manage reservations efficiently and escort guests to their assigned or preferred tables.
• Waiting Area Management: Smoothly manage the waitlist during peak hours and keep guests informed about estimated waiting times.
• Guest Engagement: Gather guest feedback and promptly address any minor requests or concerns to ensure high satisfaction.
• Coordination: Coordinate closely with the service staff and floor managers to maintain smooth table flow and service speed.
• Brand Representation: Uphold the restaurant's premium service standards and personal grooming guidelines at all times.

Requirements & Qualifications

• Education: Minimum Higher Secondary (12th Pass) or Graduate (Degree/Diploma in Hospitality is preferred).
• Languages: Fluent in English and Hindi.
• Personality: Excellent interpersonal skills, a pleasant personality, and strong professional grooming standards.
• Skills: Strong communication, conflict resolution, and customer service skills.
• Experience: Prior experience in hospitality, fine dining, or guest services is an advantage.

Perks & Benefits

• Competitive Salary + Tips / Incentives
• Complimentary Duty Meal
• Positive Work Environment & Career Growth Opportunities