Guest Relationship Executive (GRE) – Gaming Lounge

talentwaveservice; Ghaziabad District; On-site; INR 180,000 - 240,000; Full time

Job summary

talentwaveservice invites applications for a confident Guest Relationship Executive (GRE) to manage guest interactions at our premium poker club. The GRE will serve as the face of the club, guiding guests from entry to engagement with warmth and professionalism.

The role requires excellent communication in Hindi and English, strong grooming, and a client-first mindset. You should be able to handle reservations, coordinate with teams, and maintain high hospitality standards in a fast-paced

Qualifications

• Graduate (any stream) preferred and 2–5 years experience in Hospitality/Hotel/Club/Front Office/Customer Service
• Strong communication and presentation skills are required
• Willingness to work shifts and handle premium clients

Responsibilities

• Handle guest relations and manage reservations to ensure a premium experience
• Coordinate with internal teams to deliver seamless hospitality services

Skills

Excellent communication

Interpersonal skills

Problem solving

Multitasking

Time management

Grooming & presentation

Reservation & booking management

Education

Graduate (any stream)

2–5 years of experience in Hospitality / Hotel / Club / Front Office / Customer Service

Tools

MS Office

Job description

We are looking for a confident and well-presented Guest Relationship Executive (GRE) to manage guest interactions at our premium poker club. The candidate will be responsible for ensuring a seamless guest experience, from entry to engagement, while maintaining high hospitality standards.

Job Type

Full time

Salary Range

Experience Level

Mid level

2 Position(s)

Job Location

Interview Location

Detailed Job Description

The GRE will act as the face of the club, handling guest relations, managing reservations, and coordinating with internal teams to deliver a premium experience. The role requires excellent communication, presentation, and problem-solving skills in a fast-paced hospitality environment.

Requirements & Qualifications

• Graduate (any stream preferred)2–5 years of experience in Hospitality / Hotel / Club / Front Office / Customer Service
• Female candidate preferred
• Well-groomed and presentable personality
• Strong interpersonal and communication skills
• Ability to handle high-end/premium clients
• Willingness to work in shifts (if required)
• Customer-first attitude with a professional approach

• Excellent Communication Skills (Hindi & English)
• Customer Relationship Management
• Hospitality & Guest Handling
• Problem Solving & Complaint Handling
• Front Desk / Guest Coordination
• Grooming & Presentation Skills
• Reservation & Booking Management
• Basic Computer Knowledge (MS Office)
• Multitasking & Time Management

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