GSA-Housekeeping (F/M/X)

Accor; Hyderabad; On-site; INR 201,000 - 268,000; Full time

Job summary

AccorHotel's Mercure Hyderabad KCP in India seeks a detail-oriented GSA-Housekeeping to maintain guest rooms, public areas and back‑of‑house spaces to the highest standards. You will use cleaning equipment and chemicals safely, restock amenities, report damages, and respond promptly to guest requests while upholding safety policies.

The successful candidate will have experience in housekeeping or hospitality, a high school diploma, good English and local language communication, and the ability

Qualifications

• Must have experience in housekeeping or hospitality.
• Knowledge of cleaning techniques, safety protocols and equipment use.
• Strong attention to detail and ability to maintain cleanliness to high standards.

Responsibilities

• Clean guest rooms, public areas, and back-of-house spaces according to standards.
• Safely use cleaning equipment, supplies and chemicals.
• Respond promptly to guest requests and concerns related to housekeeping.
• Restock amenities, linens and supplies as needed.
• Inspect areas for cleanliness and report damages or safety hazards.
• Collaborate with departments to ensure smooth guest experiences.
• Maintain organized storage and inventory of supplies.
• Adhere to company policies and safety standards.
• Participate in ongoing training and development.

Skills

Attention to detail

Time management

Customer-focused

English & local languages

Education

High school diploma

Hospitality certifications (optional)

Job description

We are seeking a detail-oriented and efficient GSA-Housekeeping to join our team in Mercure Hyderabad KCP, India. As a Guest Service Associate specializing in housekeeping, you will play a crucial role in maintaining the cleanliness and presentation of our facilities, ensuring a comfortable and welcoming environment for our guests.

• Clean and maintain guest rooms, public areas, and other assigned spaces according to established standards and procedures
• Properly use cleaning equipment, supplies, and chemicals while adhering to safety guidelines
• Respond promptly to guest requests and concerns related to housekeeping matters
• Restock guest room amenities, linens, and supplies as needed
• Inspect rooms and public areas for cleanliness, functionality, and maintenance issues
• Report any damages, deficiencies, or safety hazards to the appropriate personnel
• Collaborate with other departments to ensure seamless guest experiences
• Maintain organized storage areas and manage inventory of cleaning supplies
• Adhere to all company policies, procedures, and safety standards
• Participate in ongoing training and development programs to enhance skills and knowledge

Qualifications

• Proven experience in housekeeping or a similar role in the hospitality industry (preferred)
• High school diploma or equivalent (preferred)
• Thorough knowledge of cleaning techniques, procedures, and safety protocols
• Proficiency in using various cleaning equipment and supplies
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent time management and organizational skills
• Physical stamina to perform cleaning tasks throughout the shift
• Basic communication skills in English and local languages
• Ability to work flexible hours, including weekends and holidays
• Customer-focused mindset with a positive and professional attitude
• Relevant hospitality certifications (optional)
• Ability to work in Hyderabad, India

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