GSA-Housekeeping F M X

Accor; Hyderabad; On-site; INR 180,000 - 240,000; Full time

Job summary

Accor operates Mercure Hyderabad KCP in India and seeks a detail-oriented GSA-Housekeeping to maintain guest rooms and public areas, ensuring a welcoming environment for guests. You will follow safety guidelines and company standards while delivering excellent service.

Responsibilities include cleaning rooms, restocking amenities, and coordinating with other departments to ensure guest satisfaction. English and local language communication are required, with flexibility to work weekends.

Qualifications

• High school diploma or equivalent preferred.
• Proven housekeeping experience preferred.
• Knowledge of cleaning techniques and safety protocols.
• Ability to work flexible hours, including weekends and holidays.
• Good English and local language communication.

Responsibilities

• Clean and maintain guest rooms, public areas, and spaces to standard.
• Use cleaning equipment safely and handle chemicals per guidelines.
• Restock amenities and supplies as needed.
• Respond to guest requests and address concerns promptly.
• Report damages or safety hazards to supervisors.
• Collaborate with other departments to ensure guest satisfaction.

Skills

Attention to detail

Time management

Customer service

English basics

Local language basics

Education

High school diploma (preferred)

Tools

Cleaning equipment

Job description

Job Description

We are seeking a detail-oriented and efficient GSA-Housekeeping to join our team in Mercure Hyderabad KCP, India. As a Guest Service Associate specializing in housekeeping, you will play a crucial role in maintaining the cleanliness and presentation of our facilities, ensuring a comfortable and welcoming environment for our guests.

• Clean and maintain guest rooms, public areas, and other assigned spaces according to established standards and procedures
• Properly use cleaning equipment, supplies, and chemicals while adhering to safety guidelines
• Respond promptly to guest requests and concerns related to housekeeping matters
• Restock guest room amenities, linens, and supplies as needed
• Inspect rooms and public areas for cleanliness, functionality, and maintenance issues
• Report any damages, deficiencies, or safety hazards to the appropriate personnel
• Collaborate with other departments to ensure seamless guest experiences
• Maintain organized storage areas and manage inventory of cleaning supplies
• Adhere to all company policies, procedures, and safety standards
• Participate in ongoing training and development programs to enhance skills and knowledge

Qualifications

• Proven experience in housekeeping or a similar role in the hospitality industry (preferred)
• High school diploma or equivalent (preferred)
• Thorough knowledge of cleaning techniques, procedures, and safety protocols
• Proficiency in using various cleaning equipment and supplies
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent time management and organizational skills
• Physical stamina to perform cleaning tasks throughout the shift
• Basic communication skills in English and local languages
• Ability to work flexible hours, including weekends and holidays
• Customer-focused mindset with a positive and professional attitude
• Relevant hospitality certifications (optional)
• Ability to work in Hyderabad, India