GSA/ Housekeeping Associate

Earthitects Private Limited; Wayanad District; On-site; INR 201,000 - 290,000; Full time

Job summary

Earthitects Private Limited in India is seeking a GSA – Housekeeping supervisor to oversee daily housekeeping operations and ensure top cleanliness standards. You will coordinate with team members and deliver excellent guest service.

The role includes training junior staff, maintaining SOPs, and conducting room inspections to ensure timely readiness while coordinating with Front Office for status updates.

Qualifications

• Diploma or certification in Hotel Management / Housekeeping preferred.
• Minimum 1-2 years of experience in housekeeping operations.
• Good knowledge of housekeeping procedures, chemicals, and equipment.
• Strong supervisory and communication skills.
• Guest-oriented attitude with attention to detail.
• Ability to work in shifts and handle pressure.

Responsibilities

• Supervise and coordinate the daily activities of GSAs and housekeeping attendants
• Ensure guest rooms, public areas, and back-of-house areas meet cleanliness and hygiene standards
• Conduct room inspections and ensure timely room readiness
• Handle guest requests, complaints, and special requirements promptly and professionally
• Train, guide, and monitor junior housekeeping staff
• Maintain housekeeping equipment, linen, and cleaning supplies
• Coordinate with Front Office for room status updates
• Ensure compliance with safety, hygiene, and hotel SOPs
• Assist in inventory control and cost management
• Prepare daily reports and handovers

Skills

Supervisory skills

Communication skills

Guest service focus

Shift work

Education

Hotel Management Diploma

Job description

Job Summary:

The GSA – Housekeeping is responsible for supervising daily housekeeping operations, ensuring cleanliness standards, coordinating with team members, and delivering excellent guest service. The role also involves training junior staff and maintaining departmental SOPs.

Key Responsibilities:

Supervise and coordinate the daily activities of GSAs and housekeeping attendants

Ensure guest rooms, public areas, and back-of-house areas meet cleanliness and hygiene standards

Conduct room inspections and ensure timely room readiness

Handle guest requests, complaints, and special requirements promptly and professionally

Train, guide, and monitor junior housekeeping staff

Maintain housekeeping equipment, linen, and cleaning supplies

Coordinate with Front Office for room status updates

Ensure compliance with safety, hygiene, and hotel SOPs

Assist in inventory control and cost management

Prepare daily reports and handovers

Qualifications & Skills:

Diploma or certification in Hotel Management / Housekeeping preferred

Minimum 1-2 years of experience in housekeeping operations

Good knowledge of housekeeping procedures, chemicals, and equipment

Strong supervisory and communication skills

Guest-oriented attitude with attention to detail

Ability to work in shifts and handle pressure