- Lead and oversee the daily operations of the housekeeping team to ensure cleanliness and orderliness in all areas.
- Develop and implement efficient cleaning procedures and schedules to maintain high hygiene standards.
- Conduct regular inspections of rooms, public areas, and facilities to ensure compliance with quality and safety standards.
- Train, mentor, and support housekeeping staff, promoting best practices and addressing any performance issues.
- Manage inventory and procurement of cleaning supplies and equipment, ensuring optimal stock levels.
- Handle guest complaints and requests promptly and professionally, ensuring customer satisfaction.
- Collaborate with other departments to coordinate cleaning activities and special projects.
- Maintain accurate records of cleaning activities and staff performance for reporting purposes.
- Ensure adherence to health and safety regulations and company policies.
- Facilitate effective communication within the team and with other departments to foster a collaborative work environment.
Job Description
Responsibilities
- Lead and oversee the daily operations of the housekeeping team to ensure cleanliness and orderliness in all areas.
- Develop and implement efficient cleaning procedures and schedules to maintain high hygiene standards.
- Conduct regular inspections of rooms, public areas, and facilities to ensure compliance with quality and safety standards.
- Train, mentor, and support housekeeping staff, promoting best practices and addressing any performance issues.
- Manage inventory and procurement of cleaning supplies and equipment, ensuring optimal stock levels.
- Handle guest complaints and requests promptly and professionally, ensuring customer satisfaction.
- Collaborate with other departments to coordinate cleaning activities and special projects.
- Maintain accurate records of cleaning activities and staff performance for reporting purposes.
- Ensure adherence to health and safety regulations and company policies.
- Facilitate effective communication within the team and with other departments to foster a collaborative work environment.
Location
Gachibowli, Hyderabad, Telangana, India 500032
Qualification
Bachelor's Degree, Diploma in hotel management
Department
General
Skills
- Team Leadership
- Time Management
- Quality Control
- Conflict Resolution
- Training and Development
- Inventory Management
- Attention to Detail
- Specialization
- Supervisor