growth and marketing

Parviom Technologies; Gurugram District; On-site; INR 112,000 - 201,000; Full time

Job summary

Parviom Technologies is seeking a CRM Intern Growth & Marketing in Gurugram to assist the CRM team with targeted campaigns and customer lifecycle initiatives. You’ll gain hands-on experience with marketing automation tools, campaign performance analysis, and segmentation strategies.

The role focuses on supporting campaigns across channels, creating and optimizing user journeys, and collaborating with content, design, and product teams to ensure timely delivery of assets.

Qualifications

• Bachelor's degree pursuing or completed in commerce, marketing or related fields.
• Exposure to CRM concepts and marketing automation is a plus.
• Internship candidate with 0–6 months experience welcomed.

Responsibilities

• Support CRM campaigns via Whatsapp, email, SMS, and push notifications.
• Assist in setting up and managing user journeys and automated workflows.
• Coordinate with content, design, and product teams to ensure assets are delivered on time.
• Analyze campaign performance data and generate actionable reports.
• Help maintain and clean CRM databases for accurate segmentation.
• Stay up to date with CRM trends, tools and best practices.

Skills

Strong communication

Analytical mindset with Excel/Sheets

Attention to detail

Curiosity to learn tools

Time management

Education

Bachelor's degree in commerce/marketing or related fields

Tools

MoEngage

CleverTap

HubSpot

Salesforce

Job description

CRM Intern Growth & Marketing

Base Location - Gurugram

Working Days - 5 Days working

Reporting To - Growth & Marketing Lead

Travel Frequency - NA

Purpose of the Role

To assist the Customer Relationship Management (CRM) team in executing targeted campaigns, improving user engagement, and supporting the overall customer lifecycle strategy. The CRM Intern will gain hands-on experience with marketing automation tools, campaign performance analysis, and segmentation strategies that enhance customer retention and loyalty.

Key Responsibilities

• Support the planning and execution of CRM campaigns via Whatsapp, email, SMS, and push notifications.
• Assist in setting up and managing user journeys and automated workflows.
• Coordinate with content, design, and product teams to ensure campaign assets are aligned and delivered on time.
• Analyze campaign performance data and generate reports with actionable insights.
• Help maintain and clean CRM databases for accurate segmentation and targeting.
• Stay up to date with CRM trends, tools, and best practices to support continuous improvement

Candidate Profile Skills & Competencies

• Strong communication skills, both written and verbal
• Analytical mindset with a good command of Excel or Google Sheets
• Attention to detail and the ability to follow structured processes
• Curiosity to learn new tools and marketing technologies
• Ability to manage time effectively and work across teams

Preferred Qualifications

• Basic understanding of CRM platforms (e.g., MoEngage, CleverTap, HubSpot, Salesforce optional)
• Exposure to digital marketing or marketing automation concepts is a plus
• Experience : 0-6 Months (Internship)
• Bachelor's Degree pursuing or completed in commerce, marketing or related fields.

Key Interactions

• Internal: CRM Team, Growth/Marketing Team, Product Team, Content & Design Teams
• External: CRM tool vendors (if applicable), third-party campaign execution partners