Growth Intern

Parviom Technologies; Gurugram District; On-site; INR 112,000 - 167,000; Full time

Job summary

Parviom Technologies is seeking a CRM Intern Growth & Marketing to support our CRM team in Gurugram. The role focuses on executing targeted campaigns and improving user engagement across the customer lifecycle.

You will gain hands-on experience with marketing automation tools, campaign performance analysis, and segmentation strategies to boost retention and loyalty. 0-6 month internship with exposure to cross-functional teams.

Qualifications

• Excellent written and verbal communication.
• Strong analytical skills with Excel/Sheets.
• Detail-oriented with structured processes.
• Willingness to learn new marketing tools.
• Ability to coordinate across teams.

Responsibilities

• Plan and execute CRM campaigns via Whatsapp, email, SMS, and push notifications.
• Set up and manage customer journeys and automation workflows.
• Coordinate with content, design, and product teams for assets.
• Analyze campaign data and generate actionable reports.
• Maintain CRM databases for accurate segmentation.
• Stay updated on CRM trends and best practices.

Skills

Communication

Analytics with Excel/Sheets

Attention to detail

Curiosity

Time management

Education

Bachelor's degree in commerce/marketing or related field

Tools

MoEngage

CleverTap

HubSpot

Salesforce

Job description

CRM Intern Growth & Marketing

Base Location - Gurugram

Working Days - 5 Days working

Reporting To - Growth & Marketing Lead

Travel Frequency - NA

Purpose of the Role

To assist the Customer Relationship Management (CRM) team in executing targeted campaigns, improving user engagement, and supporting the overall customer lifecycle strategy. The CRM Intern will gain hands-on experience with marketing automation tools, campaign performance analysis, and segmentation strategies that enhance customer retention and loyalty.

Key Responsibilities

• Support the planning and execution of CRM campaigns via Whatsapp, email, SMS, and push notifications.
• Assist in setting up and managing user journeys and automated workflows.
• Coordinate with content, design, and product teams to ensure campaign assets are aligned and delivered on time.
• Analyze campaign performance data and generate reports with actionable insights.
• Help maintain and clean CRM databases for accurate segmentation and targeting.
• Stay up to date with CRM trends, tools, and best practices to support continuous improvement

Candidate Profile Skills & Competencies

• Strong communication skills, both written and verbal
• Analytical mindset with a good command of Excel or Google Sheets
• Attention to detail and the ability to follow structured processes
• Curiosity to learn new tools and marketing technologies
• Ability to manage time effectively and work across teams

Preferred Qualifications

• Basic understanding of CRM platforms (e.g., MoEngage, CleverTap, HubSpot, Salesforce optional)
• Exposure to digital marketing or marketing automation concepts is a plus
• Experience : 0-6 Months (Internship)
• Bachelor's Degree pursuing or completed in commerce, marketing or related fields.

Key Interactions

• Internal: CRM Team, Growth/Marketing Team, Product Team, Content & Design Teams
• External: CRM tool vendors (if applicable), third-party campaign execution partners