German - Customer Service Executive

Gratitude India; Mumbai, Gurugram District, Bengaluru; On-site; INR 1,350,000 - 1,650,000; Full time

Job summary

Gratitude India in Gurugram is seeking a German-speaking Customer Service Analyst to handle sales order entry and German customer calls, resolving order-related issues and ensuring high customer satisfaction.

Required is a graduate with 3–5 years of experience and German language P4 proficiency, with openness to rotational shifts. This role offers exposure to both commercial and residential customer support.

Qualifications

• Graduate with 3–5 years of experience.
• German language P4 proficiency.
• Open to rotational shifts.

Responsibilities

• Handle sales order entry and German customer calls.
• Address order-related claims, inquiries and service issues; support commercial and residential customers and ensure customer satisfaction.

Skills

German language

Verbal communication

Analytical thinking

Problem solving

Education

Any Graduate

Job description

Hiring German Language Customer Service Analysts in Gurugram!

Handle sales order entry, German customer calls, order-related claims, inquiries and service issues. Support commercial and residential customers and ensure customer satisfaction.

Required Candidate profile

Any Graduate with 3-5 years of experience and mandatory German Language P4 proficiency. Strong verbal communication, analytical and problem-solving skills. Open to rotational shifts. CTC: 15 LPA.