Customer Service Analyst - Italian

Gratitude India; Gurugram District; On-site; INR 400,000 - 700,000; Full time

Job summary

Gratitude Inc in Gurugram invites a Customer Service Analyst fluent in Italian to join our recruitment operations. The role requires graduation and 3–8 years of experience delivering excellent client support and handling inquiries in Italian.

You will work in a fast-paced environment with rotational shifts to cover time zones and varying client needs. The ideal candidate combines strong communication with a customer-first mindset and familiarity with recruitment processes.

Qualifications

• Graduation is required.
• 3–8 years of customer service experience.
• Excellent Italian communication skills.
• Experience in recruitment/customer service industry is preferred.
• OTC knowledge is a plus.

Skills

Italian language

Customer service

OTC knowledge

Education

Graduation

Job description

Posted: 1 day ago Openings: 8 Applicants: 10

Hiring Customer Service Analyst – Italian Language (P4) in Gurugram. Requires graduation and 3–8 years of experience, excellent Italian communication skills, and customer service expertise. OTC knowledge is a plus. Rotational shifts apply.

Skills highlighted with ‘‘ are preferred keyskills

Gratitude Inc is a leading recruitment and staffing org established in 2004, specializing in delivering end-to-end hiring solutions across multiple industries with a strong focus on combining recruitment expertise with technology driven processes

Customer Service Analyst in Recruitment industry typically earns between