Genesys Developer

EXL

India

On-site

INR 2,400,000 - 3,200,000

Full time

8 days ago

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Job summary

EXL is seeking a Senior Genesys Cloud Implementation Developer to design, implement, and optimize contact center solutions on Genesys Cloud CX. You will collaborate with architects, BAs, and stakeholders to deliver voice, digital channels, workforce engagement, and data pipelines that meet business objectives and reporting needs.

This client-facing role combines strong Genesys Cloud expertise with solution delivery, requiring the ability to translate requirements into scalable CX solutions and

Job description

Job Description:

Looking for a Senior Genesys Cloud Implementation Developers to design, implement, and optimize contact center solutions on Genesys Cloud CX. This role combines strong Genesys Cloud implementation expertise with customer-facing consulting and solution delivery responsibilities. The role works closely with Architects, BAs, and business stakeholders to ensure delivery of voice, digital channels, workforce engagement, and data pipelines aligned with business objectives, compliance, and reporting need

Requirements:

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