General Manager - Recruitment & Operations

Blackwood Overseas; Lucknow; On-site; INR 1,800,000 - 3,000,000; Full time

Job summary

Blackwood Overseas in Lucknow, India seeks a General Manager of Recruitment & Operations to oversee day-to-day office operations and drive recruitment business activities. You will manage multiple departments, supervise teams, and ensure effective reporting and performance tracking.

The ideal candidate will have strong leadership skills and extensive knowledge of IT and Non-IT recruitment processes, with a track record of managing large teams and coordinating with clients.

Qualifications

• Over 10-15 years of experience in recruitment, staffing, HR operations, or business operations.
• Strong understanding of IT and Non-IT recruitment.
• Proven experience in managing large teams and multiple departments.
• Excellent leadership, communication, and decision-making skills.
• Strong knowledge of recruitment lifecycle and staffing operations.
• Ability to manage multiple responsibilities independently.
• Experience in client management and business coordination.
• Strong reporting, planning, and problem-solving abilities.

Responsibilities

• Oversee and manage the overall day-to-day office operations.
• Lead, supervise, and manage all departmental teams.
• Ensure all employees report regularly on their daily activities, targets, and performance.
• Monitor team productivity, performance, and work quality.
• Manage recruitment operations for both IT and Non-IT hiring.
• Guide recruitment teams on sourcing, screening, interviewing, and candidate selection.
• Coordinate with clients, internal teams, and management.
• Establish operational processes, reporting structures, and performance standards.
• Conduct regular team meetings and performance reviews.
• Handle employee management, discipline, and workplace coordination.
• Ensure timely completion of business objectives and recruitment targets.
• Identify operational challenges and implement effective solutions.
• Report directly to senior management on overall business and operational performance.

Skills

Leadership

Recruitment & HR Ops

IT & Non-IT recruitment

Team management

Client management

Job description

Experience: 10-15 Years
Department: Recruitment & Operations
Employment Type: Full-Time
Job Location: Lucknow, India

Working Days: 6 Days a Week (Monday to Saturday)

Job Description

We are looking for an experienced and dynamic General Manager Recruitment & Operations to oversee overall office operations, manage teams, and drive recruitment business activities.

The candidate will be responsible for managing day-to-day office functioning, supervising different departments, ensuring smooth coordination between teams, monitoring employee performance, and maintaining effective reporting systems.

The ideal candidate should have strong leadership and management skills, along with extensive knowledge of both IT and Non-IT recruitment processes.

Key Responsibilities

• Oversee and manage the overall day-to-day office operations.
• Lead, supervise, and manage all departmental teams.
• Ensure all employees report regularly on their daily activities, targets, and performance.
• Monitor team productivity, performance, and work quality.
• Manage recruitment operations for both IT and Non-IT hiring.
• Guide recruitment teams on sourcing, screening, interviewing, and candidate selection.
• Coordinate with clients, internal teams, and management.
• Establish operational processes, reporting structures, and performance standards.
• Conduct regular team meetings and performance reviews.
• Handle employee management, discipline, and workplace coordination.
• Ensure timely completion of business objectives and recruitment targets.
• Identify operational challenges and implement effective solutions.
• Report directly to senior management on overall business and operational performance.

Required Skills & Qualifications

• 1015 years of experience in Recruitment, Staffing, HR Operations, or Business Operations.
• Strong understanding of IT and Non-IT recruitment.
• Proven experience in managing large teams and multiple departments.
• Excellent leadership, communication, and decision-making skills.
• Strong knowledge of recruitment lifecycle and staffing operations.
• Ability to manage multiple responsibilities independently.
• Experience in client management and business coordination.
• Strong reporting, planning, and problem-solving abilities.

Preferred Candidate

A mature, result-oriented professional who can independently manage the entire office, lead teams, establish accountability, and ensure smooth business operations with minimal supervision.