General Manager Business Development

SPRUCE ENGINEERING PVT LTD; Visakhapatnam; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

SPRUCE ENGINEERING PVT LTD in Visakhapatnam seeks a General Manager - Business Development. The ideal candidate is a retired Indian Navy Short Service Commissioned Officer with at least 10 years of technical or administrative experience, capable of steering growth, partnerships, and market expansion.

You will drive new client acquisition, build strategic OEM partnerships, and ensure customer satisfaction while implementing standardized SOPs and robust MIS reporting.

Qualifications

• Retired Indian Navy Short Service Commissioned Officer with minimum 10 years of technical or administrative experience.
• Role requires leadership, client handling, and strategic thinking.
• Experience in business development or allied functions is preferred.

Responsibilities

• New Client Acquisition & Market Expansion, build leads, convert enquiries to orders.
• Strategic Partnerships with OEMs/partners to drive collaborations and revenue.
• Image Building and Customer Satisfaction through regular client interaction and issue resolution.
• Implementation of SOPs across BD and SP, with clear reporting and centralized databases.
• MIS Reporting with weekly reviews and action tracking with MD.

Skills

Navy SSC officer

Technical experience

Administrative experience

Job description

We are looking for Retired Indian Navy Short Service Commissioned Officer with a minimum 10 years of technical or administrative experience.

General Manager - Business Development plays a vital role in driving organisational growth, expanding market presence, and establishing strategic partnerships.

Responsibilities :

New Client Acquisition & Market Expansion

• Entry into new units/departments and generation of concrete leads from the new customer/s.
• New client acquisition.
• Conversion of leads/enquiries and bids into orders.

Strategic Partnerships

• Strategic Alliances with OEM/partners.
• Value of Partnerships on revenue

Image Building and Customer Satisfaction

• Image building of the firm with positive and regular interaction with the clients over telephone and physical visits.
• Ensuring customer satisfaction with timely addressal of enquiries, issues(past & present), etc.

Implementation of SOP’s:

• Making the SOP’s for each department (BD & SP) and strict implementation of the same
• SOP’s to cover day-to-day processes and all activity from lead generation, mail/phone enquiry allocation, prioritization, approval, follow-up, escalation & reporting formats.
• Creation of centralized client contact list, internal vendor database and itemized database with a clear SOP for the team for continuous updating and improvisation of the database
• Ensure all filing in hard and soft copy with standardized nomenclature and locations for all ongoing case and leads
• Ensuring the SOP’s facilitate clear communication and reporting of all the team members and self to next higher authority

MIS Reporting

• Making of Reporting Format and strict implementation with daily activity log and progress update, prioritization level, etc. of each case
• Weekly review of the Reporting Sheet with the concerned MD with clear recording of further course of actions
• Implementation and ensuring the necessary action from the last review and recording of the same in the daily & weekly reports
• Returns (ROI) realized from business development initiatives

Team Performance and Development

• Achievement of targets by the business development team.
• Training and Development of BD & SP team.