General Manager

Proxima Human Capital Management; Madurai District; Sur place; INR 2 500 000 - 5 000 000; Plein temps

Résumé du poste

Proxima Human Capital Management seeks a General Manager for a premium hotel in Tamil Nadu. The role holds full responsibility for business performance, guest satisfaction and profitability across operations.

The candidate should have a hotel management degree (MBA preferred) and 15+ years in hospitality, including 4+ years in senior leadership. A proven P&L track record and strong commercial acumen are required.

Qualifications

• Graduate in Hotel Management; MBA preferred.
• 15+ years of experience in hospitality, including at least 4 years in senior hotel leadership.
• Proven track record of independently managing P&L for a premium full-service hotel.
• Strong commercial acumen with revenue management, F&B operations and profitability improvement.
• Experience leading large, cross-functional hospitality teams.
• Prior GM/Resident Manager/Hotel Manager experience in premium chains preferred.

Responsabilités

• Drive revenue growth, profitability, financial discipline and business performance.
• Optimize occupancy, ARR, RevPAR, F&B revenue and market share.
• Ensure seamless hotel operations, service quality, cost optimisation and regulatory compliance.
• Champion exceptional hospitality standards and customer satisfaction.
• Strengthen corporate relationships, institutional clientele and local market positioning.
• Build and develop high-performing teams with a culture of accountability and service excellence.

Connaissances

P&L leadership

Revenue management

Operations management

Guest experience

People leadership

Strategic planning

Formation

Hotel Management degree

MBA

Description du poste

As General Manager, the incumbent will assume complete responsibility for the property's business performance, operational excellence, profitability and guest satisfaction.

Key Responsibilities

• Business & P&L Leadership: Drive revenue growth, profitability, financial discipline and business performance.
• Revenue Management: Optimise occupancy, ARR, RevPAR, F&B revenue and market share.
• Operational Excellence: Ensure seamless hotel operations, service quality, cost optimisation and regulatory compliance.
• Guest Experience: Champion exceptional hospitality standards and customer satisfaction.
• Business Development: Strengthen corporate relationships, institutional clientele and local market positioning.
• People Leadership: Build, inspire and develop high-performing teams while fostering a culture of accountability and service excellence.

Desired Leadership Profile

• Graduate in Hotel Management; MBA preferred.
• 15+ years of experience in the hospitality industry, including at least 4 years in senior hotel leadership.
• Proven track record of independently managing P&L for a premium full-service hotel.
• Strong commercial acumen with demonstrated success in revenue management, F&B operations and profitability improvement.
• Experience in leading large, cross-functional hospitality teams.
• Prior experience as General Manager, Resident Manager or Hotel Manager in an established premium hospitality chain would be preferred.