General Manager

Events at Ramoji Film City; Abdullapurmet mandal; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Events at Ramoji Film City in Hyderabad is seeking a General Manager – Hotel Operations to oversee all property operations, staff and finances to maximize revenue and guest satisfaction. This role reports to the Vice President/Managing Director and leads department heads across front office, housekeeping, food and beverage and maintenance.

You will direct budgeting, P&L management, brand-standard adherence, recruitment, training, safety compliance, and guest-relations initiatives while driving

Responsibilities

• Operations: Oversee daily functions across the front office, housekeeping, food and beverage, and maintenance.
• Finance: Manage budgets, track P&L reports, and drive profitability targets.
• Guest Relations: Maintain high satisfaction scores and resolve escalated guest complaints.
• Leadership: Recruit, train, mentor, and evaluate department managers and staff.
• Compliance: Ensure adherence to safety, health, and legal regulations.

Job description

Job Description:

General Manager – Hotel Operations

Job Description & Key Responsibilities

Directs all property operations, staff, and finances to maximize revenue, control costs, and deliver exceptional guest experiences. They lead department heads, ensure brand standards, and report directly to the Vice President/ Managing Director.

• Operations: Oversee daily functions across the front office, housekeeping, food and beverage, and maintenance.
• Finance: Manage budgets, track P&L reports, and drive profitability targets.
• Guest Relations: Maintain high satisfaction scores and resolve escalated guest complaints.
• Leadership: Recruit, train, mentor, and evaluate department managers and staff.
• Compliance: Ensure adherence to safety, health, and legal regulations.