FrontDesk Cum Admin

Heranba Industries; Vasai-Virar; On-site; INR 201,000 - 268,000; Full time

Job summary

Heranba Industries is seeking a receptionist/administrative assistant to greet visitors, manage calls, and coordinate meetings. You will handle mail, update directories, and keep records organized while ensuring a professional, welcoming front desk presence.

The role requires Graduation and strong communication, with proficiency in MS Office and office equipment. You will report to the admin department and support various internal teams daily.

Qualifications

• Excellent verbal and written communication skills, including interaction with internal and external customers.
• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and handling office equipment.
• Excellent organizational and multitasking abilities; professional appearance and demeanour.

Responsibilities

• Greet and assist visitors, clients, and vendors in a courteous and professional manner.
• Answer and direct phone calls to appropriate departments or personnel.
• Manage visitor logs and issue visitor badges.
• Handle incoming and outgoing mail and packages; coordinate meetings and calendar bookings.
• Maintain and update office directories and contact lists; ensure reception area is welcoming.

Skills

Verbal communication

Written communication

Receptionist experience

Organizational skills

Multitasking

Education

Graduation is Must

Tools

Microsoft Office Suite

Office equipment

Job description

Roles & Responsibilities:

Front Desk Management:

• Greet and assist visitors, clients, and vendors in a courteous and professional manner.


• Answer and direct phone calls to the appropriate departments or personnel.


• Manage visitor logs and issue visitor badges.

Administrative Support:

• Handle incoming and outgoing mail and packages.


• Schedule and coordinate meetings, appointments, and conference room bookings.


• Maintain and update office directories and contact lists.

Office Supplies and Equipment:

• Monitor and manage office supplies inventory, including ordering and restocking as needed.


• Ensure the reception area is clean, organized, and welcoming at all times.

Documentation and Record-Keeping:

• Assist in preparing and formatting documents, reports, and presentations as required.


• Maintain and file records and documentation in an organized manner.

Customer Service:

• Address and resolve any inquiries or issues from visitors, clients, or employees promptly and effectively.


• Provide exceptional customer service and support to enhance the companys professional image.

Coordination and Communication:

• Liaise with various departments to ensure smooth communication and coordination.


• Assist in organizing company events, meetings, and employee functions.

Skills Required

• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.


• Proven experience as a receptionist or in a similar administrative role.


• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (e.g., multi-line phone systems, printers).


• Excellent organizational and multitasking abilities. With Professional appearance and demeanour.


• Graduation is Must