Receptionist And Administration

Zenith Industrial Rubber Products; Kalyan-Dombivli; On-site; INR 200,000 - 320,000; Full time

Job summary

Zenith Industrial Rubber Products seeks a proactive Reception & Front Office Executive to manage the reception area, greet visitors and vendors, answer and direct calls, maintain visitor logs, receive couriers, and ensure a professional first impression.

You will support the HR & Administration team with day-to-day clerical work, maintain records and files, prepare routine letters and reports, coordinate office supplies, assist in asset tracking, and help organize meetings, events, and employee

Qualifications

• Strong verbal and written communication skills.
• Pleasant personality and professional attitude.
• Proficient in MS Office, especially Excel and Word.
• Good coordination and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to handle multiple tasks efficiently.
• Excellent telephone and email etiquette.
• Attention to detail and accuracy.
• Ability to maintain confidentiality.
• Customer-service orientation.

Responsibilities

• Greet and assist visitors, customers, vendors, and other guests, and manage the reception area.
• Handle incoming and outgoing telephone calls and direct them to the appropriate person.
• Maintain visitor records and coordinate appointments.
• Prepare letters, notices, reports and other routine documents as required.
• Coordinate office stationery and other administrative requirements.
• Assist in maintaining records of office assets, equipment, and facilities.
• Coordinate with vendors and service providers for routine administrative requirements.
• Support meeting arrangements, refreshments, and other office needs.
• Assist in organizing employee engagement activities and company events.

Skills

Verbal communication

Written communication

Pleasant personality

Interpersonal skills

Organizational skills

Time management

Multitasking

Telephone etiquette

Email etiquette

Confidentiality

Customer service orientation

Tools

MS Office

Excel

Word

Job description

Key Responsibilities

A. Reception & Front Office

• Manage the reception area and ensure a professional first impression for visitors.
• Greet and assist visitors, customers, vendors, and other guests.
• Maintain the visitor entry and exit records.
• Handle incoming and outgoing telephone calls and direct them to the appropriate person.
• Receive and distribute courier, letters, and other communications.
• Coordinate visitor appointments and meeting arrangements.
• Maintain a clean, organized, and presentable reception area.

B. Administrative Support

• Provide day-to-day administrative support to the HR & Administration department.
• Maintain office records, files, registers, and documents.
• Prepare letters, notices, reports, and other routine documents as required.
• Coordinate office stationery and other administrative requirements.
• Assist in maintaining records of office assets, equipment, and other facilities.
• Coordinate with vendors and service providers for routine administrative requirements.
• Support meeting arrangements, refreshments, and other office requirements.
• Assist in organizing employee engagement activities and company events.

C. Communication & Coordination

• Coordinate with employees, departments, vendors, and visitors professionally.
• Respond to routine queries and direct matters to the appropriate department.
• Maintain proper communication flow between the reception and internal departments.
• Follow company policies, procedures, and administrative protocols.

D. Documentation & MIS

• Maintain accurate records and registers related to reception and administration.
• Prepare basic MIS reports using MS Excel.
• Maintain employee, visitor, courier, and other administrative records as assigned.
• Ensure timely updating and filing of documents.

Required Skills

• Good verbal and written communication skills.
• Pleasant personality and professional attitude.
• Basic to good knowledge of MS Office, especially Excel and Word.
• Good coordination and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to handle multiple tasks effectively.
• Good telephone and email etiquette.
• Attention to detail and accuracy.
• Ability to maintain confidentiality.
• Customer-service orientation.