Front Office Receptionist

MH CLUB & RESORTS; Ranchi; Presencial; INR 201 000 - 268 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free Accommodation

Free meals

Festive Bonus

Accommodation assistance for out-stn.候

Resumo da oferta

MH Club and Resorts in Ranchi invites a Front Office Receptionist to be the first point of contact for guests, delivering a warm, professional check-in and check-out experience.

Responsibilities include greeting guests, handling enquiries, coordinating with housekeeping and F&B, managing reservations and billing, and maintaining front desk presentation with grooming standards.

Qualificações

• Minimum 1 year of experience in the hospitality sector.
• Excellent verbal and written communication in English and Hindi.
• Willingness to relocate to Ranchi.
• Available to join immediately.

Responsabilidades

• Greet and welcome guests with a courteous, professional demeanor.
• Handle check-in, check-out, and guest queries efficiently.
• Coordinate with housekeeping, F&B, and other departments for guest requests.
• Manage reservations, billing, and front office records.
• Handle guest complaints and escalate when necessary.
• Maintain front desk presentation and grooming standards at all times.

Conhecimentos

Hospitality experience

English proficiency

Hindi proficiency

Descrição da oferta de emprego

Job Overview

Job Title : Front Office Receptionist
Location : MH Club and Resorts, Ranchi
Employment Type : Full-Time
Joining : Immediate
Experience Required : Minimum 1 year in hospitality sector
Salary : As per industry standards

About the Role

MH Club and Resorts is looking for a Front Office Receptionist to be the first point of contact for our guests, delivering a warm, professional, and seamless check-in/check-out experience.
Key Responsibilities
Greet and welcome guests with a courteous, professional demeanor
Handle check-in, check-out, and guest queries efficiently
Coordinate with housekeeping, F&B, and other departments for guest requests
Manage reservations, billing, and front office records
Handle guest complaints and elevate when necessary
Maintain front desk presentation and professional grooming standards at all times.

Requirements

Minimum 1 year of experience in the hospitality sector
(hotels/resorts preferred)
Excellent verbal and written communication skills in Hindi and English
Strong interpersonal and coordination skills
Confident, well-groomed, and presentable demeanor suited to a guest-facing role
Willingness to relocate to Ranchi
Must be available to join immediately

What We Offer

• Competitive salary (based on experience)
• Accommodation assistance for outstation candidates (if applicable)
• Growth opportunities within MH Club and Resorts

Perks and benefits

• Free Accommodation
• Free meal
• Festive Bonus