Front Office & Operations Executive

Point Blank Productions; New Delhi; On-site; INR 223,000 - 357,000; Full time

Job summary

Point Blank Productions in New Delhi, India is seeking a proactive Receptionist to manage the front desk, greet visitors, answer calls, and coordinate meetings. You will support mailing tasks, liaise with teams, and help uphold a polished studio environment.

This role requires strong communication, multitasking, and a professional customer service mindset. The position is full-time, in-office at our Shivalik studio, with Monday–Saturday hours.

Qualifications

• Strong interpersonal and customer service skills to interact with clients, visitors, and team members.
• Reception duties and front office management for the reception area, appointments, calls, and visitors.
• Effective verbal and written communications to handle inquiries and coordinate with internal teams.
• Experience in front office, administration, or operations support in a creative or media environment.
• Ability to multitask, maintain attention to detail, and work in a fast-paced studio.
• Familiarity with scheduling or CRM tools is an advantage.
• Minimum high school diploma; a related degree is beneficial.

Responsibilities

• Welcome and assist visitors, clients, and partners.
• Answer, screen, and direct incoming phone calls.
• Manage the front desk and maintain a professional reception environment.
• Handle visitor inquiries and maintain visitor records/logs.
• Coordinate appointments, meetings, and meeting room schedules.
• Manage incoming and outgoing mail, couriers, and packages.
• Support basic administrative and clerical tasks.
• Liaise with internal teams for smooth day-to-day operations.
• Ensure a neat, organised, and presentable office and studio.
• Deliver a courteous and professional customer experience at all times.
• Follow company procedures and help uphold Point Blank’s brand image.

Skills

Interpersonal skills

Customer service

Front office

Communication skills

Multitasking

CRM/tools familiarity

Education

High school diploma

Business/Hospitality degree beneficial

Job description

Company Description:

Point Blank Productions is a creative studio specialising in premium visual content, including high-end photography and film with end-to-end solutions. With over 25 years of industry experience, the studio delivers photography, 360° product showcases, graphic and communication design, and promotional films across advertising, corporate, industrial, travel, lifestyle, fashion, and beauty sectors.

Key Responsibilities:

• Welcome and assist visitors, clients, and partners
• Answer, screen, and direct incoming phone calls
• Manage the front desk and maintain a professional reception environment
• Handle visitor inquiries and maintain visitor records/logs
• Coordinate appointments, meetings, and meeting room schedules
• Manage incoming and outgoing mail, couriers, and packages
• Support basic administrative and clerical tasks
• Liaise with internal teams for smooth day-to-day operations
• Ensure a neat, organised, and presentable office and studio
• Deliver a courteous and professional customer experience at all times
• Follow company procedures and help uphold Point Blank’s brand image

Qualifications:

• Candidates should possess strong Interpersonal Skills and Customer Service skills to interact effectively with clients, visitors, and team members.
• Candidates should possess Receptionist Duties and Front Office skills to manage the reception area, appointments, calls, and visitor management.
• Candidates should possess effective Communication skills, both verbal and written, to handle inquiries and coordinate with internal teams.
• Relevant experience in front office, administration, or operations support, preferably in a creative, media, or corporate environment.
• Ability to manage multiple tasks, maintain attention to detail, and work in a fast-paced studio setting.
• Comfort with basic office software and communication tools; familiarity with scheduling or CRM tools is an advantage.
• Minimum of a high school diploma; a degree or diploma in business administration, hospitality, or related fields is beneficial.

Location:

Shivalik, Near Malviya Nagar, New Delhi

Position Type:

In Office | Full Time | Mon - Sat