Front Office Manager

South Park; Thiruvananthapuram; On-site; INR 450,000 - 650,000; Full time

Job summary

South Park in Thiruvananthapuram is seeking an experienced front office manager to oversee reception operations, supervise front office staff, and ensure exceptional customer service.

You will coordinate with departments, handle complaints promptly, uphold professional standards, and implement strategies to boost customer satisfaction while ensuring compliance with company policies.

Responsibilities

• Manage front office staff and ensure excellent customer service.
• Coordinate with various departments to ensure smooth operations.
• Handle customer complaints and resolve issues promptly.
• Maintain high standards of professionalism and courtesy.
• Develop and implement effective strategies to improve customer satisfaction.
• Ensure compliance with company policies and procedures.

Job description

• Manage front office staff and ensure excellent customer service.


• Coordinate with various departments to ensure smooth operations.


• Handle customer complaints and resolve issues promptly.


• Maintain high standards of professionalism and courtesy.


• Develop and implement effective strategies to improve customer satisfaction.


• Ensure compliance with company policies and procedures.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.