Front Office / Guest Relation Executive

WAY2GO_Consultant Service; Thane; On-site; INR 200,000 - 300,000; Full time

Job summary

WAY2GO_Consultant Service in Thane is seeking a Guest Relations Executive with an HSC or graduate qualification and at least 1 year of experience in real estate. You will provide upscale guest experiences, greet visitors, coordinate with Sales and Pre-Sales teams, and manage front office operations.

Responsibilities include coordinating inventory, feeding feedback to the Sales Officer after site visits, ensuring cleanliness of the lobby, and supporting events and communications between guests

Qualifications

• HSC/Graduate required.
• Minimum 1 year experience in real estate.

Responsibilities

• Provide upscale guest experiences to clients visiting the site office.
• Ensure guests are greeted upon arrival and coordinate with Sales/Pre-Sales teams.
• Monitor daily updates and assign client slots.
• Coordinate inventory (pantry, stationery, brochures).
• Provide accurate feedback to Sales Officer after site visits.
• Ensure special guests receive personalized attention.
• Coordinate communication between guests and team.
• Maintain front office/lobby hygiene and supervise housekeeping.
• Assist in planning and executing site events with other teams.

Skills

Guest handling

Front office

Administration

Customer service

Education

HSC / Graduate

Job description

HSC / Graduate

in. 1 yrs experience in Real estate is a must

• Provide upscale guest experiences to clients / Guests visiting the site office.
• Ensure guests/ clients are properly greeted upon their arrival
• Monitoring daily updates from Sales Team and Pre Sales Team and ensuring Client Slots are assigned.
• Coordinate Inventory (Pantry, stationery, Brochures, etc.,)
• Give accurate feedback to the Sales Officer post Sample unit visit.
• Ensure special guests receive personalized attention.
• Coordinate and manage communication between guests and Team
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Monitoring & supervising the housekeeping team to ensure cleanliness & hygiene of Front office / Lobby area.
• Participating and coordinating with other teams in the planning and Execution of events that happen at the site, ensuring smooth execution.

Client: Real estate Developers

Role: Guest Relations Executive

Location: Thane

Qualification: HSC / Graduate

Experience: M in. 1 yrs experience in Real estate is a must

Role And Responsibilities

• Provide upscale guest experiences to clients / Guests visiting the site office.
• Ensure guests/ clients are properly greeted upon their arrival
• Monitoring daily updates from Sales Team and Pre Sales Team and ensuring Client Slots are assigned.
• Coordinate Inventory (Pantry, stationery, Brochures, etc.,)
• Give accurate feedback to the Sales Officer post Sample unit visit.
• Ensure special guests receive personalized attention.
• Coordinate and manage communication between guests and Team
• Expected flair for communication, with the ability to decimate information in an accurate manner.
• Monitoring & supervising the housekeeping team to ensure cleanliness & hygiene of Front office / Lobby area.
• Participating and coordinating with other teams in the planning and Execution of events that happen at the site, ensuring smooth execution.

Skills: guest handling,front office,administration jobs,customer service