Receptionist/ Front office

Harasiddh Realtors; Thane; On-site; INR 400,000 - 600,000; Full time

Job summary

Harasiddh Realtors invites applications for a Receptionist position at Thane location (Ghodbunder Road, near Dmart). The role requires 8–10 years of real estate experience and a female candidate. Strong English, Marathi, and Hindi skills are expected.

Age 25–35 years. Responsibilities include greeting clients, handling calls, barcode scanning, and CRM data entry. Candidate must manage clerical duties, maintain logs, and support office operations.

Qualifications

• 8-10 years of working experience in real estate is mandatory.
• Female candidates only.
• Excellent English communication skills are required.
• Regional languages Marathi and Hindi are preferred.
• Aged 25-35 years.

Responsibilities

• Client greeting: welcome visitors and direct them to the correct staff member or room.
• Call management: answer incoming calls and take messages or transfer to agents/managers.
• Barcode scanning: log incoming packages and mail using barcode scanners.
• Administrative support: file paperwork, draft basic letters, print listing sheets and visitor logs.
• Office maintenance: keep reception, lobby, and coffee area clean and organized.
• Utilize office tools for scheduling, documentation, and communication.
• CRM lead management and data entry: update client profiles, leads, and contact details in the CRM.
• Reporting and documentation: maintain MIS reports and visitor/log data.

Skills

Receptionist activities

Direct visitors

Call management

Barcode scanning

Administrative support

CRM lead management

Data entry

Reporting

Tools

CRM Software

Barcode scanners

Inventory software

Job description

Position- Receptionist

Work experience- 8-10 years (working experience in a Real Estate industry is mandatory)

Gender: Female only

Job Location: Thane (Ghodbunder Road, Near to Dmart)

English- Good English

Regional languages-Marathi, Hindi

Age-25 - 35 yrs

Industry: Real Estate, Residential Real Estate, Engineering & Construction

Skills: Receptionist activities, Direct visitors

Role & responsibilities

• Client Greeting: Welcome all visitors, guests, and clients with a polite attitude. Direct them to the correct staff member or office room.

• Call Management: Answer incoming phone calls. Take accurate messages or transfer calls to agents and managers.

• Barcode Scanning: Scan barcodes on incoming courier packages, certified mail, and internal file folders using barcode scanners to log them into the digital tracking system.

• Administrative Support: File paperwork, draft basic business letters, and print daily real estate listing sheets or visitor logs.

• Office Maintenance: Keep the reception area, lobby, and coffee station clean and organized for guests.

• Utilize office software and tools for scheduling, documentation, and communication.

• CRM Lead Management & Data Entry: Capture incoming inquiries from calls, emails, and walk-ins, creating and updating detailed client profiles, lead statuses, and contact details in the company's CRM Software.

• Reporting & Documentation: Maintain daily MIS reports, visitor logs, and track lead conversion progress or follow-up metrics inside the CRM dashboard.

Job Requirements

• Communication Skills: Clear speaking voice and friendly attitude for face-to-face and phone conversations.
• Organization: Ability to handle multiple tasks at once in a busy real estate office.
• Maintining confidentiality at all times.

Technical Skills: Basic knowledge of computer systems and experience using handheld barcode scanners or inventory software.

Additional Requirement: Candidates with Sales background preferred

Candidates within nearby locations only apply

Work Days: As the real estate industry experiences peak client engagement on weekends, this position involves working on Sundays with a weekly off provided on a weekday as per company policy.