Front Office Executives Santacruz_Mumbai

Life Force; Mumbai; On-site; INR 334,800 - 446,400; Full time

Job summary

A healthcare provider in Mumbai is seeking Front Office Executives to manage patient interactions and ensure high-quality customer service. The role requires 2-3 years of experience, strong English communication skills, and a presentable demeanor. Responsibilities include greeting patients, handling calls, managing appointments, and front desk administration. Ideal candidates should be adaptable, maintain office hygiene, and contribute to a friendly environment.

Qualifications

• 2-3 years experience in a customer service role.
• Ability to handle customer queries and complaints professionally.
• Strong organization and multitasking skills.

Responsibilities

• Greet and attend to patients/customers.
• Answer telephone queries and messages.
• Manage appointments and customer registration.
• Ensure high-quality customer relations.
• Handle front desk administration tasks.

Skills

Presentable

Good in English communication

Job description

Front Office Executives Santacruz_Mumbai

Full Time- 11AM to 8PM Monday Weekly Off

2-3 years experience

Chembur, Mumbai

Responsibilities

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments.
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task.
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills: Presentable & Good in English communication

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