Front Office Executives: Malleshwaram, Bengaluru

Life Force; Bengaluru; On-site; INR 223,200 - 334,800; Full time

Job summary

A healthcare service provider seeks a Front Office Executive in Bengaluru to manage patient interactions and administrative tasks. The ideal candidate should have 2-3 years of experience, excellent communication skills, and a presentable appearance. Responsibilities include greeting patients, answering queries, and handling appointments. This full-time role requires flexibility, organization, and a focus on high-quality customer service in a dynamic environment.

Qualifications

• 2-3 years of experience in a front office role.
• Presentable with good communication skills.
• Ability to handle customer complaints and inquiries.

Responsibilities

• Greet and attend to patients/customers.
• Answer telephone and customer queries.
• Make and confirm appointments.
• Ensure high-quality customer relations.
• Manage front desk administration tasks.

Skills

Good English communication

Presentation skills

Job description

Front Office Executive – Malleshwaram, Bengaluru

Full Time – 11AM to 8PM, Monday Weekly Off

2-3 years experience

Responsibilities

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments.
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task.
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills

Presentable & Good in English communication.