Front Office Executives: Aundh, Pune

Life Force; Pune District; On-site; INR 167,000 - 279,000; Full time

Job summary

A healthcare company in Pune is seeking a customer service representative to greet and attend to patients. The ideal candidate will have 2-3 years of experience, be presentable, and possess strong English communication skills. Responsibilities include answering queries, setting appointments, and maintaining high-quality customer relations. The candidate should be flexible and adaptable, willing to go the extra mile in a front desk administration role.

Qualifications

• 2-3 years of experience in customer service or related field.
• Ability to handle customer complaints effectively.
• Grooming and self-hygiene is essential.

Responsibilities

• Greet, register, and attend to patients/customers.
• Handle telephone and customer queries.
• Set and confirm appointments.
• Ensure high-quality customer relations.
• Perform front desk administration tasks.
• Maintain front desk appearance and grooming.

Skills

Good English communication

Presentable

Job description

11am to 08pm (Monday Weekly Off)

2-3 years experience

Aundh, Pune

Responsibilities:

• Greetings, registers, and attends to patients/customers.
• Answers telephone and customer queries.
• Transmits and receives telephone messages and sets appointments
• Make and confirm appointments.
• Provides and ensures high-quality customer relations. Receives and resolves customer complaints in a manner consistent with company policy.
• Answers inquiries pertaining to services, registration of customers, requirements at the clinics, information sharing regarding prices & packages and travel directions & guidance to customer.
• Front desk Administration task
• Flexible, adaptable, quick learner, independent and willing to travel extra mile.
• Grooming and maintaining the office and self-hygiene is essential daily.

Skills:

Presentable & Good in English communication