Front Office Executive (Hotel Industry Only)

JYOTI PLACEMENTS SERVCE; Shillong; Sur place; INR 181 000 - 301 000; Plein temps

Avantages offerts par ce poste

Food & accommodation provided

Résumé du poste

JYOTI PLACEMENTS SERVCE in Hyderabad is seeking a Front Office Executive to manage reception duties, greet guests, and coordinate reservations. The role is full-time and on-site, with responsibilities including check-in/check-out, guest inquiries, and billing records.

Candidates should have strong interpersonal and communication skills, prior hotel front desk experience preferred, and basic computer literacy.

Qualifications

• Strong interpersonal and customer service abilities.
• Clear verbal and written communication for guest interactions and documentation.
• Receptionist duties and front office tasks including check-in/check-out and reservations.
• Prior hotel front office or receptionist experience preferred.
• Basic computer literacy; familiarity with hotel management software beneficial.
• Ability to work in shifts, including weekends/holidays.
• High school diploma; hospitality certification or degree is an advantage.
• Proficiency in English and local languages.

Responsabilités

• Welcoming guests and handling check-in and check-out procedures.
• Answering phone calls and responding to inquiries.
• Coordinating room reservations and liaising with hotel departments.
• Maintaining guest records and billing information.
• Upholding service standards and a professional appearance at front desk.

Connaissances

Interpersonal skills

Customer service

Communication

Reception duties

Front office

Basic computer literacy

Formation

High school diploma

Hospitality certification/degree

Outils

Hotel management software

Description du poste

This Job Location Is For Hyderabad And Salary Is Upto 27k And Food & Accomodation Company Will Provide

The Front Office Executive (Hotel Industry Only) role is a full-time, on-site position based in Hyderabad. The role involves managing reception duties, including welcoming guests, handling check-in and check-out procedures, answering phone calls, and responding to inquiries. The Front Office Executive will coordinate room reservations, liaise with other hotel departments, and maintain accurate guest records and billing information. Daily responsibilities also include ensuring a professional and courteous guest experience, resolving basic service issues, and maintaining a clean and organized front desk area. The individual will be expected to follow hotel policies, uphold service standards, and support the overall efficiency of front office operations.

Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to interact effectively with guests and colleagues.
• Candidates should possess solid Communication skills, including clear verbal and written communication for guest interactions and documentation.
• Candidates should possess Receptionist Duties and Front Office skills, including handling check-in/check-out, reservations, and basic administrative tasks.
• Prior experience in the hotel industry front office or receptionist roles is preferred.
• Basic computer literacy and familiarity with hotel management or reservation software are beneficial.
• Ability to work in shifts, including weekends and holidays, with a professional appearance and behavior.
• Minimum educational qualification of a high school diploma; a hospitality or tourism-related certification or degree is an advantage.
• Proficiency in English and local languages, with the ability to handle guests from diverse backgrounds.