FRONT OFFICE EXECUTIVE - BANGALORE

ESP Engineered; Bengaluru; On-site; INR 279,000 - 390,600; Full time

Job summary

ESP Engineered located in Bengaluru is seeking a Front Office Executive responsible for creating a positive first impression for clients and visitors. This role involves managing the reception area, handling administrative duties, and ensuring smooth office communication. Ideal candidates are graduates with 0-2 years of experience, possess excellent communication skills, and are proficient in Microsoft Office. A professional appearance and strong organizational abilities are required.

Qualifications

• Proven experience as a Front Office Executive or similar role.
• Professional appearance and attitude.
• Ability to handle stressful situations with poise and tact.

Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.
• Manage the reception area, ensuring it is clean and organized.
• Answer and direct incoming calls courteously.

Skills

Excellent communication skills

Interpersonal skills

Strong organizational abilities

Multitasking abilities

Education

Graduates

Tools

Microsoft Office Suite (Word, Excel, Zoho)

Job description

A Front Office Executive will play a crucial role in creating a positive first impression for our clients and visitors. You will be responsible for managing the reception area, handling administrative tasks, and ensuring smooth communication within the office.

Duties and Responsibilities

• Greet and welcome visitors with a professional and friendly demeanor.
• Answer and direct incoming calls in a courteous manner and direct the calls to the department concerned.
• Handle leads and make cold calls to customers so that the leads can be converted into sales.
• Manage the reception area, ensuring it is clean and organized.
• Assist clients with inquiries and provide information about Company's products and services.
• Assist and organize employee engagement activities as and when required.
• Coordinate client meetings, ensuring meeting rooms are set up appropriately.
• Provide administrative support to various departments as and when required.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and maintain the appointment calendar. Coordinate with team members to ensure meeting schedules are synchronized.
• Monitor and replenish office stationary and supplies on a timely manner.
• Maintain accurate records of visitor logs, incoming calls, and other relevant data. Assist in maintaining databases and contact lists.

Note: The principal responsibilities listed above are an illustrative list and not an exhaustive list. Additional responsibilities may be added from time to time depending on organizational requirements.

Education

Graduates

Experience

0-2 Years

Special knowledge, abilities and skills

• Proven experience as a Front Office Executive or similar role.
• Excellent communication and interpersonal skills.
• Professional appearance and attitude.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite (Word, Excel, Zoho).
• Ability to handle stressful situations with poise and tact.
• Knowledge of basic administrative tasks and office equipment.