Front Office Executive

Kauvery Hospital; Salem; On-site; INR 150,000 - 210,000; Full time

Job summary

Kauvery Hospital in Salem, Tamil Nadu is seeking a Front Desk Representative to manage reception, answer calls, book appointments, and welcome visitors with warmth and efficiency.

The ideal candidate holds a Diploma in Front Office Management (Graduation/Certification preferred) with 0–5 years’ experience and excellent spoken English.

You will support administration, coordinate with departments, handle couriers, maintain records, and help create a professional, guest‑friendly environment.

Qualifications

• Diploma required; Graduation/Certification in Front Office Management preferred.
• Experience 0–5 years in front desk or hospitality.
• Strong English communication and analytical skills.
• Knowledge of hospitality management.

Responsibilities

• Greet guests and manage front desk activities with a welcoming, efficient approach.
• Handle phone calls and schedule appointments for the clinic.
• Coordinate meetings and maintain a tidy lobby.
• Assist in administration and support department heads.
• Handle vendor invoices and document administration tasks.
• Maintain data confidentiality and manage visitor access.

Skills

Excellent Communication

Analytical Skills

Hospitality Management

Education

Diploma in Front Office Management

Graduation/Certification preferred

Job description

• Perform clerical receptionist duties such as filing, photocopying, etc.
• Take on duties assigned related to the front office desk and provide appointments via telephone.
• Coordinate meetings and greet guests while ensuring a warm and efficient welcome.
• Maintain a pristine lobby and ensure guests feel valued on the premises.
• Assist in the administration department by supporting department heads.
• Serve as a pleasant Front Desk Representative, handling receptionist duties and following up on vendor invoices.
• Handle incoming couriers, maintain data confidentiality and security, and possess knowledge of front office administrative activities.
• Maintain important documents in an organized manner, handle communications, and guide customers on promotions or events.
• Create and distribute visiting cards, input data into computer systems, and resolve guest complaints promptly.
• Coordinate office supplies, administrative tasks, and staff activities such as lunches, dinners, and meetings.
• Monitor visitor access, produce reports, and manage a database for employees.
• Handle incoming and outgoing couriers, contribute to a positive customer experience, and handle client queries and feedback.
• Maintain the reception area, record office expenses, and coordinate with various departments as needed.
• Provide administrative support, solve problems, and take initiative while communicating effectively in English.
• Assist in day-to-day operations, manage office tasks, and maintain records of couriers and expenses.
• Ensure compliance with company policies, greet guests, and handle telephone calls efficiently.
• Assist HR and admin departments, communicate fluently in English.

Education: Diploma required; Graduation/Certification in Front Office Management preferred.

Functional Area: Reception/Front Desk

Experience: 0-5 years

Skills: Excellent Communication & Analytical Skills, Good Knowledge of Hospitality Management

Location: Salem, Tamil Nadu