Front Desk Receptionist

Shimato Enterprises; Zone 7 Ambattur, Bengaluru; On-site; INR 300,000 - 420,000; Full time

Job summary

Shimato Enterprises is seeking a professional Front Office Receptionist with 5+ years of relevant experience to manage the reception area, greet visitors, handle calls, and provide efficient front-office support.

Based in Ambattur, Tamil Nadu, the role requires excellent English, Tamil, and Hindi communication, strong customer service, and presentable appearance. Proficiency in MS Office and email is preferred, with immediate joiner encouraged.

Qualifications

• 5+ years of experience in Front Office, Reception, Customer Service, or a similar role.
• Strong customer handling and customer service skills.
• Professional and presentable personality.
• Excellent verbal communication and interpersonal skills.
• Fluent communication in English, Tamil, and Hindi is mandatory.
• Good coordination and multitasking abilities.
• Basic knowledge of MS Office and email communication.

Responsibilities

• Welcome and greet visitors, clients, customers, and employees professionally.
• Handle incoming calls, enquiries, and correspondence efficiently.
• Manage visitor entries, appointments, and meeting schedules.
• Handle customer queries and ensure a positive customer experience.
• Coordinate with internal departments for visitor and customer requirements.
• Maintain visitor records and front-office documentation.
• Receive and distribute courier, letters, and other communications.
• Support day-to-day administrative and office coordination activities.
• Maintain confidentiality and professional communication at all times.

Skills

Customer service

Verbal communication

Interpersonal skills

English Tamil Hindi

MS Office

Tools

MS Office

Email communication

Job description

Job Summary

We are looking for a professional and customer-focused Front Office Receptionist with 5+ years of relevant experience to manage the reception area, handle visitors and customers, and provide effective front-office support.

Key Responsibilities

Welcome and greet visitors, clients, customers, and employees professionally.

Handle incoming calls, enquiries, and correspondence efficiently.

Manage visitor entries, appointments, and meeting schedules.

Handle customer queries and ensure a positive customer experience.

Coordinate with internal departments for visitor and customer requirements.

Maintain visitor records and front-office documentation.

Receive and distribute courier, letters, and other communications.

Support day-to-day administrative and office coordination activities.

Maintain confidentiality and professional communication at all times.

Required Skills & Qualifications

5+ years of experience in Front Office, Reception, Customer Service, or a similar role.

Strong customer handling and customer service skills.

Customer-focused, polite, approachable, and professional personality.

Excellent verbal communication and interpersonal skills.

Fluent communication skills in English, Tamil, and Hindi are mandatory.

Good coordination and multitasking abilities.

Basic knowledge of MS Office and email communication.

Professional and presentable approach.

Preferred Profile

Candidates with strong front-office and customer-handling experience.

Candidates who are confident in interacting with customers, visitors, and senior management.

Immediate joiners or candidates with a short notice period will be preferred.