Front Office Executive (Female)

Formist Realty; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Job summary

Formist Realty is seeking a proactive Front Desk & Reception professional to manage the front office, greet guests, handle calls, and support day-to-day administration with a polished image. You will maintain visitor logs, coordinate appointments, and ensure a smooth, welcoming reception environment.

Responsibilities cover administrative support, courier management, meeting room arrangements, HR/Admin assistance, travel coordination, and coordination with housekeeping and security to ensure

Responsibilities

• Welcome and greet visitors professionally.
• Maintain visitor entry and exit records.
• Coordinate visitor appointments with the concerned employee/department.
• Ensure visitors are guided appropriately and provided necessary assistance.
• Maintain cleanliness, discipline and professional appearance of the reception area.
• Handle incoming and outgoing calls and direct them to the appropriate person.
• Take and convey messages accurately when employees are unavailable.
• Receive, sort and distribute incoming courier, postal mail and documents.
• Coordinate outgoing courier and dispatch activities.
• Maintain records of courier, parcels, documents and other office communications.
• Assist HR/Admin in maintaining office-related registers and records.
• Coordinate meeting room bookings and arrangements.
• Support preparation of meeting rooms, refreshments and other requirements for meetings.
• Assist in arranging travel, accommodation or transportation requirements whenever assigned.
• Coordinate with housekeeping, security, pantry and other support staff as required.
• Assist employees with basic administrative requirements.
• Coordinate with HR/Admin for employee-related documents and communication.
• Support employee onboarding activities such as document collection, ID cards, seating arrangements and other basic requirements.
• Assist in organizing employee engagement activities, meetings and office events.
• Maintain professional communication with clients, visitors, vendors and employees.
• Coordinate with different departments for smooth flow of information.
• Maintain confidentiality of company and employee information.
• Escalate important calls, visitors, complaints or administrative issues to the concerned authority.
• Maintain reception-related registers and records accurately.
• Monitor basic office supplies at the reception/front office and raise requirements to Admin.
• Ensure adherence to company policies and office procedures.
• Support emergency communication and basic office safety procedures.
• Coordinate with security personnel regarding visitor movement and access control.
• Perform other administrative duties assigned by the reporting manager.

Job description

Role & responsibilities

To manage the front office and reception area efficiently, provide professional assistance to visitors and employees, handle incoming calls and correspondence, and support day-to-day administrative activities while maintaining a professional image of the organization.

A. Front Desk & Reception Management

• Welcome and greet visitors, clients, vendors, consultants and other guests professionally.


• Maintain the visitor entry and exit records.


• Coordinate visitor appointments with the concerned employee/department.


• Ensure visitors are guided appropriately and provided necessary assistance.


• Maintain cleanliness, discipline and professional appearance of the reception area.


• Handle incoming and outgoing calls and direct them to the appropriate person.


• Take and convey messages accurately when employees are unavailable.

B. Administrative Support

• Receive, sort and distribute incoming courier, postal mail and documents.


• Coordinate outgoing courier and dispatch activities.


• Maintain records of courier, parcels, documents and other office communications.


• Assist HR/Admin in maintaining office-related registers and records.


• Coordinate meeting room bookings and arrangements.


• Support preparation of meeting rooms, refreshments and other requirements for meetings.


• Assist in arranging travel, accommodation or transportation requirements whenever assigned.


• Coordinate with housekeeping, security, pantry and other support staff as required.

C. Employee Support

• Assist employees with basic administrative requirements.


• Coordinate with HR/Admin for employee-related documents and communication.


• Support employee onboarding activities such as document collection, ID cards, seating arrangements and other basic requirements.


• Assist in organizing employee engagement activities, meetings and office events.

D. Communication & Coordination

• Maintain professional communication with clients, visitors, vendors and employees.


• Coordinate with different departments for smooth flow of information.


• Maintain confidentiality of company and employee information.


• Escalate important calls, visitors, complaints or administrative issues to the concerned authority.

E. Office Administration & Compliance

• Maintain reception-related registers and records accurately.


• Monitor basic office supplies at the reception/front office and raise requirements to Admin.


• Ensure adherence to company policies and office procedures.


• Support emergency communication and basic office safety procedures.


• Coordinate with security personnel regarding visitor movement and access control.


• Perform other administrative duties assigned by the reporting manager.