Front Office Executive

Hamilton Housewares; Mumbai; On-site; INR 240,000 - 420,000; Full time

Job summary

Hamilton Housewares seeks a friendly and professional Office Receptionist to greet visitors, manage the visitor management system, and coordinate daily office operations in Mumbai.

You will direct guests, answer calls, maintain stock and assist with pantry, stationery, and meeting room bookings for staff and visiting personnel, while upholding a positive and organized work environment.

Qualifications

• Greet and welcome guests as soon as they arrive at the office.
• Manage visitor entries through the VMS system.
• Direct visitors to the appropriate person/cabin and arrange refreshments as required.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area is neat, tidy, and presentable, with adequate stationery, forms, flowers, and brochures.
• Provide accurate information to visitors and callers regarding the organization and its services.
• Order and maintain inventory of stationery, housekeeping, and pantry materials.
• Coordinate cabin, conference room, and parking bookings for HODs and employees.
• Handle petty cash management and maintain related records.
• Verify attendance, OD entries, and reimbursement claims for office and pantry staff.
• Prepare and submit monthly office consumption reports.
• Demonstrate excellent communication and interpersonal skills while interacting with visitors, employees, and vendors.
• Always maintain a positive attitude and professional demeanor.
• Effectively handle pressure situations and manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet guests and visitors as they arrive at the office and direct them to the appropriate contact.
• Manage and screen calls, forwarding to the correct extension or person as needed.
• Maintain clean and organized reception area with adequate stationery and supplies.
• Oversee inventory of stationery, housekeeping, and pantry materials and place orders when required.
• Coordinate bookings for cabins, conference rooms, and parking for staff and visitors.
• Assist with petty cash management and maintain related records and receipts.
• Prepare monthly office consumption reports and ensure accuracy.
• Provide accurate information about the organization and its services to visitors and callers.

Skills

Independent work

Communication skills

Time management

Organization skills

Interpersonal skills

Email etiquette

MS Office

Tools

MS Excel

MS Word

PowerPoint

Job description

Key responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Manage visitor entries through the VMS system.
• Direct visitors to the appropriate person/cabin and arrange refreshments as required.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area is neat, tidy, and presentable, with adequate stationery, forms, flowers, and brochures.
• Provide accurate information to visitors and callers regarding the organization and its services.
• Order and maintain inventory of stationery, housekeeping, and pantry materials.
• Coordinate cabin, conference room, and parking bookings for HODs and employees.
• Handle petty cash management and maintain related records.
• Verify attendance, OD entries, and reimbursement claims for office and pantry staff.
• Prepare and submit monthly office consumption reports.
• Demonstrate excellent communication and interpersonal skills while interacting with visitors, employees, and vendors.
• Always maintain a positive attitude and professional demeanor.
• Effectively handle pressure situations and manage multiple tasks in a fast-paced environment.

Competencies/skills

• Ability to work independently.
• Good Communication Skills.
• Time management skills.
• Organization Skills.
• Good interpersonal skills.
• Email ethics.
• Good Excel, word, PPT knowledge