Front Office Executive

Sri Shankara Cancer Foundation; Bengaluru; On-site; INR 180,000 - 240,000; Full time

Job summary

Sri Shankara Cancer Foundation in Bengaluru is seeking a courteous receptionist/administrative assistant to manage visitors, greet guests, and maintain a professional front desk. You will verify credentials, issue badges, and guide people to meeting rooms.

You will also handle switchboard calls, respond to general inquiries, route messages, manage emails, and support scheduling, mail, inventory, and records for smooth daily operations.

Responsibilities

• Visitor & Guest Management: Greeting guests, verifying credentials, issuing badges, and guiding visitors to the right departments or rooms.
• Communication & Switchboard Handling: Answering calls, filtering inquiries, taking messages, and routing emails to the appropriate teams.
• Administrative & Clerical Support: Managing mail and courier, scheduling room bookings, maintaining inventories, and keeping physical and digital records.

Job description

1. Visitor & Guest Management

• Greeting & Reception: Welcoming visitors with warmth and professionalism, making a strong first impression.
• Visitor Security & Verification: Checking in guests, verifying credentials, issuing visitor badges, and maintaining the visitor logbook.
• Guiding Guests: Directing visitors to the appropriate departments or meeting rooms.

2. Communication & Switchboard Handling

• Call Management: Answering incoming phone calls, filtering spam/inquiries, taking messages, and forwarding calls appropriately.
• Email & Inquiry Response: Managing central email inboxes, responding to general queries, and forwarding client requests to the right teams.

3. Administrative & Clerical Support

• Mail & Courier Coordination: Receiving, sorting, and logging incoming mail, packages, and deliveries, as well as dispatching outgoing mail.
• Scheduling & Calendars: Managing calendar bookings for shared spaces (e.g., conference or meeting rooms) and coordinating appointments for management.
• Office Supplies & Inventory: Monitoring stock levels of stationery, office equipment supplies, and reception refreshments, and reordering when necessary.
• Document & Record Keeping: Maintaining physical and digital filing systems, visitor records, and daily logbooks.