Front Office Executive

Swift Cargo; Mumbai; On-site; INR 180,000 - 300,000; Full time

Job summary

Swift Cargo Pvt Ltd. is seeking a friendly and organized front desk receptionist in Mumbai to manage high-volume calls, greet guests, and coordinate appointments. The role supports clients and staff while ensuring the office runs smoothly and efficiently.

The ideal candidate has 1+ year of experience, strong communication skills, and a proactive approach to administrative tasks and facility coordination.

Qualifications

• Friendly and organized front desk receptionist with 1+ year of experience managing high-volume calls.
• Proven ability to keep the office running smoothly while providing great support to clients and staff.

Responsibilities

• Reception Duties
• Greet and welcome guests and clients.
• Manage incoming calls, route them appropriately, and take messages.
• Maintain visitor logs and issue visitor badges.
• Administrative Support
• Handle incoming and outgoing correspondence (emails, courier, mail).
• Manage calendars, appointments, and meeting rooms.
• Assist in the preparation of documents, reports, and presentations.
• Maintain and update office records and files.
• Facility Management
• Coordinate with housekeeping and maintenance staff to ensure cleanliness and upkeep of the office.
• Monitor office supplies and place orders when necessary.

Skills

Front desk operations

Communication skills

Scheduling appointments

Job description

Swift Cargo Pvt Ltd.,

Swift Cargo is a leading International Logistics Company in ocean and air forwarding. Weve been in this space for over 34 years now with a turnover of about 2500 crores presently. We are present in 5 countries (India, USA, Dubai, Canada, & Thailand) with 20 office & 600+ FTEs. We are leaders in the US- India Trade Lane.

Job Summary

"Friendly and organized front desk receptionist with 1 or more year of experience managing high-volume calls, welcoming guests, and scheduling appointments. Proven ability to keep the office running smoothly while providing great support to clients and staff

KRAs

• Front Desk Operations
• Communication and Scheduling
• Support and Administration

DETAILED JOB DESCRIPTION

1. 1. Reception Duties
2. 2. Greet and welcome guests and clients.
3. 3. Manage incoming calls, route them appropriately, and take messages.
4. 4. Maintain visitor logs and issue visitor badges.
5. 5. Administrative Support
6. 6. Handle incoming and outgoing correspondence (emails, courier, mail).
7. 7. Manage calendars, appointments, and meeting rooms.
8. 8. Assist in the preparation of documents, reports, and presentations.
9. 9. Maintain and update office records and files.
10. 10. Facility Management
11. 11. Coordinate with housekeeping and maintenance staff to ensure cleanliness and upkeep of the office.
12. 12. Monitor office supplies and place orders when necessary.