Front Office Executive

KeyValue; Ernakulam; On-site; INR 180,000 - 240,000; Full time

Job summary

KeyValue in India seeks a Front Office Executive with a compassionate demeanor to greet visitors, handle calls and emails, and keep the reception area welcoming. Freshers are welcome; 0–1 year of front office or admin experience is preferred, with strong communication and MS Office skills.

You will coordinate calendars, arrange meetings and travel, support events, and liaise with HR and Administration to ensure smooth daily operations while maintaining a tidy, professional front desk.

Qualifications

• Bachelor's degree in any discipline is required.
• 0–1 year of front office or administrative experience preferred; freshers welcome.
• Strong communication skills and proficiency with MS Office are expected.

Responsibilities

• Warmly greet visitors, clients and employees to create a welcoming atmosphere.
• Manage incoming calls, emails and inquiries with clarity and empathy; direct to appropriate personnel.
• Maintain a clean, organized, and inviting reception area and coordinate mail, deliveries and supplies.
• Assist in managing calendars, scheduling appointments and coordinating meeting rooms; communicate changes promptly.
• Provide support for planning and executing company events.
• Make travel arrangements for employees and visitors in line with policy and budget.
• Handle insurance procedures—file claims and coordinate with providers.
• Address inquiries with empathy and strive for a positive experience.
• Collaborate with HR and Administration to streamline daily operations.

Skills

Communication skills

Empathy & compassion

Time management

Multitasking

Education

Bachelor's degree

Tools

MS Office

Job description

Job Description

We are seeking a Front Office Executive with a compassionate, empathetic, and graceful demeanor to be the welcoming face of our organization. This position is ideal for candidates who are fresh out of college or have up to one year of relevant experience. If you have a passion for customer service and a friendly approach, we invite you to join our team and grow with us!

What you will do:

1. Warmly greet visitors, clients, and employees, ensuring they feel valued from the moment they step in.
2. Manage incoming phone calls, emails, and inquiries with clarity and empathy, directing them to the appropriate personnel or departments.
3. Maintain a clean, organized, and inviting reception area. Coordinate incoming and outgoing mail, deliveries, and general office supplies.
4. Assist in managing calendars, scheduling appointments, and coordinating meeting rooms. Communicate any changes in schedules promptly.
5. Provide support in planning and executing company events
6. Make travel plans for employees and visitors, including booking flights, accommodation, and local transportation, while adhering to company policies and budgets.
7. Handle insurance procedures—file claims, keep necessary records, and coordinate with providers for timely resolution.
8. Provide an empathetic ear and compassionate approach when addressing inquiries or concerns. Strive to resolve issues and ensure a positive experience.
9. Work closely with other departments, especially HR and Administration, to streamline daily operations and ensure smooth workflows.

What makes you a great fit:

1. Bachelor’s degree in any discipline.
2. Experience: 0–1 year of experience in a front office or administrative role (freshers are welcome to apply).
3. Communication Skills: Excellent verbal and written communication abilities. Comfortable interacting with diverse groups of people.
4. Empathy & Compassion: Capable of handling visitors and colleagues with patience, understanding, and genuine care.
5. Maintain a neat, poised, and approachable presence at the front desk.
6. Familiarity with MS Office (Word, Excel, Outlook) and general comfort with learning new tools.
7. Organization & Time Management: Able to handle multiple tasks efficiently, prioritize responsibilities, and meet deadlines.

Join us and become the friendly face and gracious first point of contact for everyone who walks through our doors!

Requirements