Front Office Administrator

Triya Builder And Developers; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Job summary

Triya Builder And Developers is seeking a Front Office Administrator to act as the first point of contact for clients, visitors, and staff. You will manage reception operations, coordinate schedules, and help maintain a professional, welcoming environment.

The role involves handling calls and inquiries, drafting notices, and ensuring smooth internal communication. A Bachelor's degree and 1-3 years' experience in front office or customer service are preferred, with on-site work in Bengaluru.

Qualifications

• Bachelor's degree in Administration, Business, or related field.
• 1-3 years of experience in front office or customer service roles.
• Familiarity with office equipment and administrative procedures.

Responsibilities

• Greet and assist visitors courteously; manage reception operations.
• Handle calls, emails, and inquiries; maintain visitor logs.
• Schedule appointments, meetings, and conference rooms.
• Draft notices, circulars, and communication materials.
• Act as liaison between departments and management; disseminate information.
• Monitor cleanliness of reception and lobby areas; ensure supplies.
• Provide information to clients and visitors; address queries and escalate concerns when needed.

Skills

Communication Skills

Organizational Skills

Technical Proficiency

Problem-Solving

Professionalism

Education

Bachelor's degree in Administration, Business, or related field

Tools

MS Office

Email systems

Visitor management software

Job description

Position Title:

Front Office Administrator

Reports To:

Office Manager / Senior Management

Job Purpose:

The Front Office Administrator serves as the first point of contact for clients, visitors, and staff. They manage reception operations, ensure smooth communication, and maintain a professional and welcoming environment

Key Responsibilities

• Reception Management
  • Greet and assist visitors courteously.
  • Handle incoming calls, emails, and inquiries.
  • Maintain visitor logs and ensure security protocols.
• Administrative Support
  • Maintain front office records and filing systems.
  • Schedule appointments, meetings, and conference rooms.
  • Draft notices, circulars, and communication materials.
• Coordination & Communication
  • Act as liaison between departments and management.
  • Ensure timely dissemination of information.
  • Support internal communication flow.
• Facility Oversight
  • Monitor cleanliness of reception and lobby areas.
  • Ensure availability of stationery and front desk supplies.
  • Report facility issues to management promptly.
  • Customer Service
    • Provide information to clients and visitors.
    • Address queries and elevate concerns when necessary.
    • Maintain a professional and approachable demeanor.

  Skills & Competencies

  • Communication Skills clear verbal and written communication.
  • Organizational Skills - ability to multitask and manage schedules.
  • Technical Proficiency - MS Office, email systems, visitor management software.
  • Problem-Solving - quick response to client or visitor concerns.
  • Professionalism - polished appearance and courteous behavior.

  Qualifications

  • Bachelor's degree in Administration, Business, or related field.
  • 1-3 years of experience in front office or customer service roles.
  • Familiarity with office equipment and administrative procedures.

  Work Environment

  • Front desk/reception-based role.
  • Regular interaction with clients, visitors, and staff.
  • Requires professional appearance and demeanor.