Front Office Executive

Hero Realty Private Limited; Lucknow, Greater Noida; On-site; INR 180,000 - 240,000; Full time

Job summary

Hero Realty Private Limited is seeking a proactive front desk executive to manage front desk operations and visitor coordination at our Lucknow office. You will handle customer interactions, calls and emails, and provide essential administrative support to ensure smooth sales gallery operations.

The role emphasizes delivering a welcoming, professional experience for customers and visitors, coordinating with internal teams and maintaining high service standards in a real estate environment.

Qualifications

• Excellent communication skills and a customer-focused approach.
• Experience in front office, hospitality, real estate or customer service preferred.

Responsibilities

• Manage front desk and visitor coordination.
• Handle customer/guest interactions professionally.
• Manage calls, emails and basic administrative activities.
• Coordinate with internal teams and support smooth office/sales gallery operations.
• Ensure a welcoming and professional experience for customers and visitors.

Skills

Communication skills

Customer service

Job description

Role & responsibilities

• Manage front desk and visitor coordination
• Handle customer/guest interactions professionally
• Manage calls, emails and basic administrative activities
• Coordinate with internal teams and support smooth office/sales gallery operations
• Ensure a welcoming and professional experience for customers and visitors

Preferred candidate profile

Candidates with Excellent communication skills, a pleasant personality and a customer-focused approach, preferably with experience in front office, hospitality, real estate or customer service.