Front Office Executive

Kaaiser Services; Delhi; Presencial; INR 250 000 - 400 000; Tempo integral

Resumo da oferta

Kaaiser Services in Delhi is seeking a Front Office Executive to manage the reception and day-to-day front desk operations. The role requires excellent communication in English and Hindi, and proficiency in MS Office, MS Teams, and Zoom to handle calls, scheduling, and correspondence.

The ideal candidate will be organized, able to work independently, and capable of coordinating visits, webinars, and vendor interactions while maintaining records and generating regular reports for leadership.

Qualificações

• Proficiency in English and Hindi for customer interaction.
• MS Office suite, MS Teams and Zoom for daily tasks.
• Warm, pleasant demeanor when greeting visitors and callers.
• Ability to coordinate with internal Kaaiser departments.
• Maintain and update vendor lists.

Responsabilidades

• Take charge of Front Office and provide professional customer service.
• Handle all inbound and outbound calls and maintain records.
• Keep records of incoming and outgoing couriers and sign handover.
• Oversee housekeeping, maintenance and stationery needs.
• Coordinate webinars/training sessions with universities and Kaaiser staff.
• Update Walkins and tele-queries on computer.
• Coordinate for visits or webinars by admission managers.
• Send daily, weekly and monthly work reports to designated officer.
• Send attendance sheets to HR and Accounts.
• Maintain appointments for CEO and update them.

Conhecimentos

English & Hindi

MS Office

MS Teams

Visitor welcome

Vendor coordination

Ferramentas

MS Office

MS Teams

Zoom

Descrição da oferta de emprego

Position/Role: Front Office Executive

Experience: 3 year in similar field

Desired Candidate Profile

The ideal candidate should have a pleasant personality, easy to work with people, quick learner, able to work independently.

Job Description & Duties

The Employee will be expected to provide a professional level of customer service.

1. Will take complete charge of Front Office.
2. Handle all inbound and out bound calls and maintain records.
3. Keep record of incoming and outgoing couriers. Enter in register and hand over to concerned person and get sign on handover.

1. Housekeeping, maintenance and stationery requirements.
2. Manage appointments for webinars, training sessions from universities with Kaaiser staff.
3. Update Walkins and tele queries on computer.
4. Coordinate for visits or webinars by admission managers.
5. Send daily, weekly and monthly work reports to designated officer.
6. Send Attendance sheet to HR and Accounts.
7. Maintain appointments for CEO and update them.

Essential Skills

• Communicate in English and Hindi.
• Updated knowledge of MS Office, MS Teams, Zoom etc.
• Pleasant welcome to visitors & callers.
• Correspond within Kaaiser departments.
• Maintain & update list of vendors.