FRONT OFFICE EXECUTIVE

Covaicareers.com; Coimbatore District; On-site; INR 210,000 - 270,000; Full time

Job summary

Covaicareers.com in Coimbatore, Tamil Nadu invites an organized Front Desk Executive to manage patient flow in a healthcare setting. You will greet patients, answer queries, and help schedule appointments, ensuring smooth operations.

You will coordinate with providers, retrieve records, assist with billing, and maintain inventory to support efficient patient care. Strong communication and attention to detail are essential.

Responsibilities

• Greeting patients professionally both in person and on the phone.
• Answering questions promptly or referring them as needed.
• Improving provider schedules and patient satisfaction through efficient scheduling.
• Notifying providers when patients arrive.
• Reassuring patients by anticipating concerns and answering questions clearly.
• Ensuring access to treatment information by retrieving and updating patient records.
• Verifying billing data and collecting charges while filing and expediting third-party claims.
• Maintaining office inventory by anticipating needs and expediting supply orders.

Job description

• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders