Front Office Cum Admin Executive

VRSCCL; Thane; On-site; INR 200,000 - 350,000; Full time

Job summary

VRSCCL is seeking a Front Office Associate in Thane, Maharashtra responsible for smooth guest check-in/check-out, handling queries, and coordinating with housekeeping to ensure seamless service delivery.

The role requires professional communication, prompt issue resolution, and performing administrative tasks to support daily operations in a busy hospitality setting.

Responsibilities

• Manage front office operations, ensuring a smooth check-in/check-out process for guests.
• Handle guest queries and concerns in a professional manner, resolving issues promptly and efficiently.
• Coordinate with other departments (e.g., housekeeping) to ensure seamless service delivery.
• Perform administrative tasks such as filing documents, answering phone calls, and responding to emails.

Job description

Roles and Responsibilities

• Manage front office operations, ensuring a smooth check-in/check-out process for guests.
• Handle guest queries and concerns in a professional manner, resolving issues promptly and efficiently.
• Coordinate with other departments (e.g., housekeeping) to ensure seamless service delivery.
• Perform administrative tasks such as filing documents, answering phone calls, and responding to emails.