Front Office Assistant

RKN Grand Hotel; Puducherry; On-site; INR 167,000 - 201,000; Full time

Benefits offered by this job

Food provided

Paid time off

Provident Fund

Job summary

RKN Grand Hotel in Pondicherry is seeking a full-time front desk associate to manage check-ins/check-outs, reservations, and guest inquiries. You will greet guests warmly, provide information on rooms, rates, and amenities, and handle bookings with accuracy.

The role requires at least 1 year of total work experience and flexibility to work shifts and weekends. Benefits include food provided, paid time off, and provident fund.

Qualifications

• Tot. work exp: 1 year (Required).

Responsibilities

• Performing duties on a daily checklist.
• Greeting and thanking guests in a sincere, friendly manner.
• Performing all check-in and check-out tasks.
• Managing online and phone reservations.
• Welcome guests upon their arrival and assign rooms.
• Provide information about our hotel, available rooms, rates and amenities.
• Respond to guests’ complaints in a timely and professional manner.
• Maintain updated records of bookings and payments.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Available to work over shifts and weekends.

Job description

Roles and Responsibility:

Require local Candidates - Pondicherry

• Performing duties on a daily checklist.
• Complying with company procedures and policies.
• Greeting and thanking guests in a sincere, friendly manner.
• Performing all check-in and check-out tasks
• Managing online and phone reservations
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to guests’ complaints in a timely and professional manner
• Maintain updated records of bookings and payments
• Multitasking and time-management skills, with the ability to prioritize tasks
• Available to work over shifts and weekends.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Paid time off
• Provident Fund

Experience:

• total work: 1 year (Required)

Work Location:

In person