Front Office Assistants Male

2COMS Consulting Pvt. Ltd.; Malappuram; On-site; INR 223,000 - 246,000; Full time

Job summary

2COMS Consulting Pvt. Ltd. is hiring a Front Office Assistant (Male) for a reputed hotel in Kochi, Kerala. The role emphasizes front office operations, excellent communication, and a guest-focused approach to ensure a pleasant stay.

The ideal candidate should have at least 6 months of front desk experience in hospitality, Proficiency in English, and willingness to work in rotational shifts, weekends, and public holidays. Malayalam/Hindi knowledge is a plus.

Qualifications

• Minimum 6 months of experience in a Front Office role in hospitality.
• Excellent communication and customer-focused approach.
• Experience in a 3-star hotel preferred.
• Male candidates only.
• Proficiency in hotel PMS software and basic computer skills.
• Willingness to work in rotational shifts, weekends and public holidays.

Responsibilities

• Welcome guests and manage check-in/check-out procedures.
• Handle room reservations, guest registrations, and billing activities.
• Respond to guest inquiries via phone, email, and in person.
• Coordinate with housekeeping and other departments to ensure smooth guest service.
• Maintain accurate guest records and front office documentation.
• Ensure a professional and friendly guest experience always.

Skills

Front Office experience

English communication

Malayalam or Hindi knowledge

Job description

Job Description:

Job Title: Front Office Assistants (Male)

Location: Kochi (Kerala)

Industry: Hospitality / Hotel

Job Summary:

We are hiring Front Office Assistants for a reputed hotel in Kochi, Kerala. The ideal candidate should have experience in hotel front office operations, excellent communication skills, and a customer-focused approach to ensure a pleasant guest experience.

Key Responsibilities:

• Welcome guests and manage check-in/check-out procedures.
• Handle room reservations, guest registrations, and billing activities.
• Respond to guest inquiries via phone, email, and in person.
• Coordinate with housekeeping and other departments to ensure smooth guest service.
• Maintain accurate guest records and front office documentation.
• Ensure a professional and friendly guest experience always.

Salary: INR 20,000 to 22,000 per month

Requirements

• Candidates must be from Kerala.
• Minimum 6 months of experience in a Front Office role within the hospitality industry.
• Experience in a 3-star hotel is preferred.
• Good communication skills in English.
• Only male candidates are eligible to apply
• Knowledge of Malayalam and/or Hindi is an added advantage.
• Basic computer knowledge and familiarity with Hotel PMS software.
• Willingness to work in rotational shifts, weekends, and public holidays.