Front Office Executive

Straive; Puducherry; On-site; INR 240,000 - 400,000; Full time

Job summary

Straive in Puducherry seeks a Front Office Executive to be the first point of contact for clients, visitors, and staff. The role provides superior customer service, administrative support, and coordination of events and meetings.

The ideal candidate holds a related degree, has prior reception experience, and is proficient with Microsoft Office. Strong communication, organization, and a professional appearance are essential.

Qualifications

• Bachelor's degree in Hospitality Management, Facilities Management, Operations Management, or related field.
• Proven work experience as Front Office Executive, Receptionist, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Hands-on experience with office equipment and professional appearance.
• Excellent verbal and written communication skills and strong multitasking ability.

Responsibilities

• Greet and welcome guests, direct visitors, and manage reception desk.
• Answer, screen, and forward incoming calls with professionalism.
• Receive, sort, and distribute mail and maintain filing system.
• Update calendars and schedule meetings; prepare regular reports.
• Address client queries and coordinate with departments for prompt service.
• Keep reception area tidy and manage meeting room bookings.
• Support coordination of corporate events and conferences.
• Perform other clerical duties such as photocopying and transcription.

Skills

Customer service

Communication

Organization

Microsoft Office

Reception experience

Education

Bachelor's degree in Hospitality Management or related field

Tools

Microsoft Office Suite

Job description

Job Summary:

We seek a professional and personable Front Office Executive to join our corporate team. The ideal candidate will be the first point of contact for our clients, visitors, and employees, providing exceptional customer service and administrative support.

Key Responsibilities:

Reception Management:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Maintain office security by following safety procedures and controlling access via the reception desk.

Administrative Support:

• Receive, sort, and distribute daily mail/deliveries.
• Maintain the office's general filing system and file all correspondence.
• Assist in the preparation of regularly scheduled reports.
• Update calendars and schedule meetings.

Customer Service:

• Address client queries and complaints in a timely and professional manner.
• Coordinate with various departments to ensure client requests are handled promptly and efficiently.

Office Maintenance:

• Keep the reception area tidy and presentable with all necessary stationery and materials.
• Monitor and maintain office equipment, ensuring that it is in good working condition.

Event Coordination:

• Assist with the coordination and setup of corporate events, meetings, and conferences.
• Manage and coordinate meeting rooms schedules and bookings.

General Duties:

• Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
• Provide general information about the company and its services.

Qualifications:

• Bachelors degree in Hospitality Management, Facilities Management, Operations Management, or a related field.
• Proven work experience as a Front Office Executive, Receptionist, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service attitude.

Candidate Preferred:

1. Candidate who are residing or willing to relocate to Puducherry.
2. Female candidates with similar experience are preferred.