Front Office Administrator

ESAF Small Finance Bank (ESAF SFB); Thrissur; Sur place; INR 250 000 - 400 000; Plein temps

Résumé du poste

ESAF Small Finance Bank (ESAF SFB) is seeking a front desk administrator to welcome visitors, manage registrations, and coordinate calls and meetings. You will provide administrative support across departments, ensure a professional front desk ambience, and liaise with Security and Administration for smooth visitor handling.

The role requires strong English communication, and the ability to converse in Malayalam, Tamil, and Hindi, with proficiency in Microsoft Office and visitor management

Qualifications

• Excellent verbal and written communication in English.
• Ability to converse in Malayalam, Tamil and Hindi.

Responsabilités

• Welcome and assist visitors, customers, vendors, and dignitaries; manage front desk and registration.
• Handle incoming calls and route them appropriately.
• Coordinate meeting room bookings and appointments.
• Receive and dispatch courier, mail, and official correspondence; provide admin support to departments.
• Maintain front desk area standards and ensure a positive first impression.
• Coordinate with Security and Administration for visitor management and employee support.

Connaissances

Excellent communication

Multilingual (English, Malayalam,Tamil

Interacting with executives and Regul*

Outils

Microsoft Office

Visitor management systems

Email etiquette

Office automation software

Description du poste

Key Responsibilities

• Welcome and assist visitors, customers, vendors, and dignitaries. Manage the front desk and visitor registration.
• Handle incoming calls and route them appropriately.
• Coordinate meeting room bookings and appointments.
• Receive and dispatch courier, mail, and official correspondence. Provide administrative support to various departments.
• Maintain front desk area standards and ensure a positive first impression of the Bank.
• Coordinate with Security and Administration for visitor management and employee support.

Communication Skills

• Excellent verbal and written communication in English.
• Able to converse in Malayalam, Tamil and Hindi.
• Ability to interact confidently with senior executives, customers, regulators, and visitors.

Computer Proficiency

• Working knowledge of: Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Email etiquette Visitor management systems
• Basic office automation software