Front Desk Receptionist

ONEIROS The Sports Club; Surat; On-site; INR 254,000 - 304,000; Full time

Job summary

ONEIROS The Sports Club in Surat is seeking a Front Desk Receptionist to welcome members, handle check-ins, registrations, and inquiries, and support front office operations. The role includes processing payments and coordinating with instructors to ensure smooth daily activities.

The ideal candidate should be presentable with strong communication, and able to perform sales for memberships while maintaining a friendly, professional environment at the Varachha and Adajan branches.

Qualifications

• Strong sales and customer service and communication skills to interact effectively with members and visitors.
• Proficiency in receptionist duties and phone etiquette, including managing calls, inquiries, and front desk workflows.
• Basic clerical skills such as data entry, record keeping, appointment scheduling, and handling payments.
• Ability to use computer systems and office software for member management, email, and scheduling.
• Organizational skills, attention to detail, and the ability to manage multiple tasks in a busy environment.
• Professional, courteous demeanor and the ability to work collaboratively with staff and trainers.
• Prior experience in front desk, hospitality, or customer-facing roles is an advantage.
• Minimum high school diploma or equivalent; additional certifications in office administration or customer service are beneficial.

Responsibilities

• Welcoming members and visitors at the front desk and assisting with registrations.
• Handling check-ins, inquiries, and information about club services, schedules and facilities.
• Processing payments and coordinating with instructors and administrative staff.
• Maintaining records and managing appointments to ensure smooth daily operations.

Skills

Sales skills

Customer service

Communication

Phone etiquette

Data entry

Office organization

Team collaboration

Prior front desk experience

Education

High school diploma or equivalent

Job description

Salary : 25000 + incentive ( or suitable as per sales counselling experience )

Joining : immediately

Work profile : inside sales and customer service from front desk.

Preference : Presentable and good in communication

Work Location : Varachha Branch and Adajan Branch

Company Description ONEIROS The Sports Club is a multi-purpose fitness center and health club in Varachha , Surat, focused on holistic self-development for its community. As a PPP -governmental establishment with a private company, it promotes structured fitness routines, yogic practices, sports, and recreational games. The club provides comprehensive nutritional facilities alongside training programs to support overall well-being. ONEIROS The Sports Club is committed to raising fitness and health awareness and offers expert, advanced training in sports and swimming for people

in Surat.

Role Description The Front Desk Receptionist is a full-time, on-site role based at ONEIROS The Sports Club in Surat. This position is responsible for welcoming members and visitors, managing check-ins and registrations, answering phone calls and inquiries, and providing information about club services, schedules, and facilities. The role includes handling basic clerical tasks such as maintaining records, managing appointments, processing payments, and coordinating with instructors and administrative staff. The Front Desk Receptionist helps ensure a smooth daily operation by addressing member needs promptly, maintaining a professional and friendly environment, and supporting front office procedures and also do sales for memberships and conduct visits.

Qualifications

• Strong Sales and customer service and communication skills to interact effectively with members and visitors.
• Proficiency in receptionist duties and phone etiquette, including managing calls, inquiries, and front desk workflows.
• Basic clerical skills such as data entry, record keeping, appointment scheduling, and handling payments.
• Ability to use computer systems and office software for member management, email, and scheduling.
• Organizational skills, attention to detail, and the ability to manage multiple tasks in a busy environment.
• Professional, courteous demeanor and the ability to work collaboratively with staff and trainers.
• Prior experience in front desk, hospitality, or customer-facing roles is an advantage.
• Minimum high school diploma or equivalent; additional certifications in office administration or customer service are beneficial.